I had an excellent experience thanks to [Employee in picture], who went above and beyond their normal duties early in the morning to assist me during a hectic travel day. Despite the rush and pressure of catching an early flight, he remained calm, professional, and incredibly helpful. His positive attitude and quick problem-solving made what could have been a stressful situation feel seamless. I truly appreciate the level of care and dedication they demonstrated—it’s rare to find someone so committed to ensuring customers are well taken care of. He is an outstanding representative of your company, and their exceptional service made a lasting impression. Thank you for hiring such a dependable and compassionate team member.

*Stellar Review for Allie – Southwest Airlines (Gate 7 & 8, 5:00 PM, Monday, February 10, 2025)* I want to take a moment to recognize Allie, a truly outstanding Southwest Airlines agent working at Gate 7 & 8. From the moment we approached her, she greeted us with a warm smile and an inviting attitude that immediately made us feel valued as customers. Allie went above and beyond to assist us, ensuring a seamless and stress-free experience. Without hesitation, she accommodated our request to move from the 6:30 PM San Diego to San Jose flight to the earlier 5:00 PM flight. Her efficiency, professionalism, and willingness to help made all the difference in our travel plans. Exceptional customer service like Allie’s is what makes Southwest Airlines stand out. Her friendliness, attentiveness, and dedication to ensuring passengers have the best possible experience truly deserve recognition. Thank you, Allie, for making our journey smoother and more enjoyable!

Southwest has been the go to to roam around the country. Rates are decent. Customer service has always been splendid. I accidentally entered the wrong gate at the wrong time. They didn't yell at me. Lol they just told me I'm on the next plane. Which was nice! Have safe travels if you use them!

From San Diego to the Hawaiian Islands and back to San Diego... Great flights !!!

Wow I can’t believe this airline is so helpful and friendly and responsive ! Dan is unbelievably helpful and efficient agent! He deserves a big raise