I, and my girlfriend, travel a lot throughout the year. We have used many of the airlines out there, however, this was exceptional. We usually use air Canada to travel north but dur to their recent strike, we had to usr another. Thank you Delta / west jet for being there to make it happen. You, also, made the customer service experience great and helped us out a lot. You all are rocking!

By far the best airport service I have ever used, spirit may be more budget friendly - but with the Delta card and using skymiles it can be affordable and more comfortable! I also find that Delta staff is less picky with me about my carry-on, I am able to bring my backpack and small suitcase for free everytime. Spirit made me pay for the suitcase everytime I flew with them! Spirit staff generally don't seem as pleasant talking to either.

Delta is the worst airline I've ever flown. I consistently have terrible experiences with them. I hope they go out of business. Wish I could give -5 stars.

Best airline ! We fly DELTA

This has been my worst experience in 40 years flying. I started out my day in Allentown Pennsylvania, at 2:30am where I had a 5:46am flight that was delayed multiple times,and couldn't get any other flights so I paid an Uber $150 to get me to Newark New Jersey for a flight I had found there to only have the same experience after an hour and a half drive. Was supposed to leave at 12: 47pm and then kept getting delayed until 3:07pm. If I have any other options other than Delta for a trip next time, you can bank on them not getting my business.

The first time I flew with Delta and my round trip experience was a mess! I literally cried at the airport. I was traveling from Atl to Newark, my flight was 5 pm, they moved it to 7 pm, later they moved it to 9 pm, and later they canceled the flight and gave me a new ticket for tomorrow morning. At this point I don't know what to do, I paid almost $40 fare to get to the airport, I have to pay the same to go back home and pay the same to return back next morning. I went to one of their staff at the front desk and ask her if it is possible to put me in another flight because I needed to travel, she gave me another ticket for a flight that will leave at 10:55 pm, I got to the gate and they said the flight was filled omg! I broke down, I told the attendant the reason for my trip, he felt bad and asked me to wait and that was how I flew with that flight though it was moved to 11:45 pm. Returning from Newark to Atl was another mess because I felt really embarrassed inside the plane although, all the flight attendants later came and apologized to me I have never been embarrassed before inside plane like this. I was eating the chicken I had with me because I was very hungry when the whole drama started. First, they unseated me from my seat because I have the same seat number with someone else, I had to pack my chicken thinking the whole drama has ended next, they asked me to leave the flight that my name is not on their list meanwhile, I saw my name in one of the attendant's iPad when she proved to me that I was given a wrong seat. They walk me down from my seat towards the door but I refused to leave, I told the pilot that I saw my name, I checked in online, how come? The pilot said he is not going anywhere except they sort this out. Finally, my name was confirmed and they were able to dictate the wrong passenger. I swear, I couldn't eat my chicken again, the hunger just ceased. I came back from that trip and told myself this is the last time I will fly with Delta. I travel a lot, I made this trip not up to one week I came back from Houston. Worst experience since I have been traveling both local and international.