Security was pretty quick at least for domestic flights, parking can be hit or miss, I recommend parking in one of the exterior lots and taking the shuttle. Good amount of food shops with a decent selection of new material for books or media. Bathrooms are pretty clean and I routinely saw staff going in to maintain it.

This was a fairly easy airport to navigate and appeared to be well organized. The rental car situation went well. All the rental car agencies are now cooperative with each other. You get in a line that moves fairly fast go through dome paperwork and then get the keys to your car. There is also a man managing the line and directing you to your car. The return was flawless. You just followed the signs”Rental Car Return” after turning into the airport itself. You enter a parking garage and just follow more signs. There is about five lanes for all the brands. You just pull up behind the other cars and leave the keys in the car and you are done Lots of huge signs warning you about a $450 charge if you take the keys with you. An attendant did hustle over and check the gas level.

You can definitely tell you are up north. Some workers were friendly and efficient, and others were just straight up mean and rude. Nice big airport, though. There is plenty of space. Security line went smoothly with no issues at all, plenty of eating options to choose from. It's not a bad airport to be traveling in from or out.

Nice, updated, quick in and out. Plan little more time for rental car and for parking. However there are many benefits to flying into a small airport.

Nice airport! Plenty of meal choices if you arrive hungry. Lots places to sit, both before and after security check-in. They had a series of musicians play their instruments on stage to enjoy. A few cute shops to browse. Clean bathrooms although the soap and towel dispensers are innovative but just slightly annoying.

Every time our young family flies into or out of BDL we have a seamless experience. Security never takes long and the gates are generally not crowded. This past visit in October we had therapy dogs greet us and that was a heartwarming initiative to help ease any travel anxiety. The one area that could use improvement: bathroom cleanliness and stocking. The bathroom near our gate was out of soap at the sinks when we arrived and again when we departed that trip.