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Reviews
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Kelly was extremely helpful. Very kind and understanding and patient. I would highly recommend this travel agency.
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Kelly was extremely helpful. Very kind and understanding and patient. I would highly recommend this travel agency.
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Kelly was extremely helpful. Very kind and understanding and patient. I would highly recommend this travel agency.
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Kelly was extremely helpful. Very kind and understanding and patient. I would highly recommend this travel agency.
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Barbara planned a train + boat + auto trip for me and my Dad. Everything worked exceptionally well. Very well-coordinated trip due to her attention to detail and coordination efforts. Barbara did a fabulous job planning the trip and I highly recommend her for your travel planning needs.
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Barbara planned a train + boat + auto trip for me and my Dad. Everything worked exceptionally well. Very well-coordinated trip due to her attention to detail and coordination efforts. Barbara did a fabulous job planning the trip and I highly recommend her for your travel planning needs.
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Barbara planned a train + boat + auto trip for me and my Dad. Everything worked exceptionally well. Very well-coordinated trip due to her attention to detail and coordination efforts. Barbara did a fabulous job planning the trip and I highly recommend her for your travel planning needs.
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Barbara planned a train + boat + auto trip for me and my Dad. Everything worked exceptionally well. Very well-coordinated trip due to her attention to detail and coordination efforts. Barbara did a fabulous job planning the trip and I highly recommend her for your travel planning needs.
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Barbara planned a train + boat + auto trip for me and my Dad. Everything worked exceptionally well. Very well-coordinated trip due to her attention to detail and coordination efforts. Barbara did a fabulous job planning the trip and I highly recommend her for your travel planning needs.
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I spoke with Kelly, a travel agent at this facility. I had never used a travel agency before and had several questions about the process. Unfortunately, Kelly was extremely rude and completely unhelpful. When I mentioned that I had already planned certain aspects of my trip, she dismissed them outright, insisting they were wrong. Despite explaining that I was unfamiliar with how travel agencies work, she showed no patience and was incredibly condescending. Her attitude was demeaning, and she asked inappropriate and rude questions, such as, "Where are you gonna stay? You have to sleep somewhere!"βas if I hadnβt already made it clear to her that I am still in the planning process and that is why I reached out to them for help. Rather than guiding me through the process, she was dismissive and unprofessional. This was an extremely disappointing and frustrating experience. The level of customer service was absolutely unacceptable. Very disappointed.
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I spoke with Kelly, a travel agent at this facility. I had never used a travel agency before and had several questions about the process. Unfortunately, Kelly was extremely rude and completely unhelpful. When I mentioned that I had already planned certain aspects of my trip, she dismissed them outright, insisting they were wrong. Despite explaining that I was unfamiliar with how travel agencies work, she showed no patience and was incredibly condescending. Her attitude was demeaning, and she asked inappropriate and rude questions, such as, "Where are you gonna stay? You have to sleep somewhere!"βas if I hadnβt already made it clear to her that I am still in the planning process and that is why I reached out to them for help. Rather than guiding me through the process, she was dismissive and unprofessional. This was an extremely disappointing and frustrating experience. The level of customer service was absolutely unacceptable. Very disappointed.
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I spoke with Kelly, a travel agent at this facility. I had never used a travel agency before and had several questions about the process. Unfortunately, Kelly was extremely rude and completely unhelpful. When I mentioned that I had already planned certain aspects of my trip, she dismissed them outright, insisting they were wrong. Despite explaining that I was unfamiliar with how travel agencies work, she showed no patience and was incredibly condescending. Her attitude was demeaning, and she asked inappropriate and rude questions, such as, "Where are you gonna stay? You have to sleep somewhere!"βas if I hadnβt already made it clear to her that I am still in the planning process and that is why I reached out to them for help. Rather than guiding me through the process, she was dismissive and unprofessional. This was an extremely disappointing and frustrating experience. The level of customer service was absolutely unacceptable. Very disappointed.
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I spoke with Kelly, a travel agent at this facility. I had never used a travel agency before and had several questions about the process. Unfortunately, Kelly was extremely rude and completely unhelpful. When I mentioned that I had already planned certain aspects of my trip, she dismissed them outright, insisting they were wrong. Despite explaining that I was unfamiliar with how travel agencies work, she showed no patience and was incredibly condescending. Her attitude was demeaning, and she asked inappropriate and rude questions, such as, "Where are you gonna stay? You have to sleep somewhere!"βas if I hadnβt already made it clear to her that I am still in the planning process and that is why I reached out to them for help. Rather than guiding me through the process, she was dismissive and unprofessional. This was an extremely disappointing and frustrating experience. The level of customer service was absolutely unacceptable. Very disappointed.
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I spoke with Kelly, a travel agent at this facility. I had never used a travel agency before and had several questions about the process. Unfortunately, Kelly was extremely rude and completely unhelpful. When I mentioned that I had already planned certain aspects of my trip, she dismissed them outright, insisting they were wrong. Despite explaining that I was unfamiliar with how travel agencies work, she showed no patience and was incredibly condescending. Her attitude was demeaning, and she asked inappropriate and rude questions, such as, "Where are you gonna stay? You have to sleep somewhere!"βas if I hadnβt already made it clear to her that I am still in the planning process and that is why I reached out to them for help. Rather than guiding me through the process, she was dismissive and unprofessional. This was an extremely disappointing and frustrating experience. The level of customer service was absolutely unacceptable. Very disappointed.
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I am so grateful for Kelly's guidance on a perfect travel plan with ideal lodging, transit and tours for our Great Britain (8 days, 3 cities, 4 hotels, 2 trains + tours) adventure. The customized guide booklet she created with map and itinerary became our north star, while making check-in for everything a breeze. The only item we did not have pre-set was a car rental on the last day, but Kelly came through (via text) with a source - talk about above and beyond service :) Thank you, Kelly and Welcome Aboard Travel! Your insight and guidance contributed significantly to supporting this lifetime experience and the best travel I ever had! If I am lucky enough to have another adventure abroad, I will certainly consult Kelly first! THANK YOU!!!
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I am so grateful for Kelly's guidance on a perfect travel plan with ideal lodging, transit and tours for our Great Britain (8 days, 3 cities, 4 hotels, 2 trains + tours) adventure. The customized guide booklet she created with map and itinerary became our north star, while making check-in for everything a breeze. The only item we did not have pre-set was a car rental on the last day, but Kelly came through (via text) with a source - talk about above and beyond service :) Thank you, Kelly and Welcome Aboard Travel! Your insight and guidance contributed significantly to supporting this lifetime experience and the best travel I ever had! If I am lucky enough to have another adventure abroad, I will certainly consult Kelly first! THANK YOU!!!
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I am so grateful for Kelly's guidance on a perfect travel plan with ideal lodging, transit and tours for our Great Britain (8 days, 3 cities, 4 hotels, 2 trains + tours) adventure. The customized guide booklet she created with map and itinerary became our north star, while making check-in for everything a breeze. The only item we did not have pre-set was a car rental on the last day, but Kelly came through (via text) with a source - talk about above and beyond service :) Thank you, Kelly and Welcome Aboard Travel! Your insight and guidance contributed significantly to supporting this lifetime experience and the best travel I ever had! If I am lucky enough to have another adventure abroad, I will certainly consult Kelly first! THANK YOU!!!
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I am so grateful for Kelly's guidance on a perfect travel plan with ideal lodging, transit and tours for our Great Britain (8 days, 3 cities, 4 hotels, 2 trains + tours) adventure. The customized guide booklet she created with map and itinerary became our north star, while making check-in for everything a breeze. The only item we did not have pre-set was a car rental on the last day, but Kelly came through (via text) with a source - talk about above and beyond service :) Thank you, Kelly and Welcome Aboard Travel! Your insight and guidance contributed significantly to supporting this lifetime experience and the best travel I ever had! If I am lucky enough to have another adventure abroad, I will certainly consult Kelly first! THANK YOU!!!
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I am so grateful for Kelly's guidance on a perfect travel plan with ideal lodging, transit and tours for our Great Britain (8 days, 3 cities, 4 hotels, 2 trains + tours) adventure. The customized guide booklet she created with map and itinerary became our north star, while making check-in for everything a breeze. The only item we did not have pre-set was a car rental on the last day, but Kelly came through (via text) with a source - talk about above and beyond service :) Thank you, Kelly and Welcome Aboard Travel! Your insight and guidance contributed significantly to supporting this lifetime experience and the best travel I ever had! If I am lucky enough to have another adventure abroad, I will certainly consult Kelly first! THANK YOU!!!
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Had bad luck at 2 other local travel agencies. I had to drive across town to go to this one. I had not traveled in a very long time. I was overwhelmed with all the choices. I tried doing it myself. All the different travel sites and checking prices. So I went in to see kim. She quickly found what I couldn't. And then helped with a hotel choice. I highly recommend them
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Had bad luck at 2 other local travel agencies. I had to drive across town to go to this one. I had not traveled in a very long time. I was overwhelmed with all the choices. I tried doing it myself. All the different travel sites and checking prices. So I went in to see kim. She quickly found what I couldn't. And then helped with a hotel choice. I highly recommend them
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Had bad luck at 2 other local travel agencies. I had to drive across town to go to this one. I had not traveled in a very long time. I was overwhelmed with all the choices. I tried doing it myself. All the different travel sites and checking prices. So I went in to see kim. She quickly found what I couldn't. And then helped with a hotel choice. I highly recommend them
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Had bad luck at 2 other local travel agencies. I had to drive across town to go to this one. I had not traveled in a very long time. I was overwhelmed with all the choices. I tried doing it myself. All the different travel sites and checking prices. So I went in to see kim. She quickly found what I couldn't. And then helped with a hotel choice. I highly recommend them
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Had bad luck at 2 other local travel agencies. I had to drive across town to go to this one. I had not traveled in a very long time. I was overwhelmed with all the choices. I tried doing it myself. All the different travel sites and checking prices. So I went in to see kim. She quickly found what I couldn't. And then helped with a hotel choice. I highly recommend them
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Kelly was extremely helpful. Very kind and understanding and patient. I would highly recommend this travel agency.