Virgin Atlantic
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6000 N Terminal Pkwy, Atlanta, GA 30320, United States
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Reviews
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the flight was okay, nothing exceptional but nothing terrible either. the staff were friendly and the service was decent.
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Worst airline for refund. Virgin Atlantic cancelled our family’s flight in August 2023 due to technical problems. We were asked to book a hotel room overnight with promised refund. We purchased four premium economy seats. We were booked on another airline at lower-priced economy seats. Today is February 2024, we never got a refund since we filed a claim on September 2023. They send apologies with promissory payment three times but refund never came. With BBBs intervention they also lied. As a frequent traveler i will never use Virgin Atlantic.
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We’ll never travel Virgin Atlantic again. I just endured two of the most uncomfortable flights I’ve ever taken. Seats are children/small people size and majorly uncomfortable. Onboard service was poor, too.
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Very animated video on safety information on air plane best virgin atlanta
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We flew from Atlanta to Heathrow. It wasn’t a great experience. The staff were great. Unfortunately the airplane had a really bad smell on it. So bad that everyone noticed it. It made for a very uncomfortable experience.