This United club is located in terminal E, right next to the United Polaris lounge, between gate E11 and E12. This specific United club is bigger than the other United clubs at the Houston airport. I have been here many times and finally decided to write a review. I fly internationally a lot, and in my experience you can easily get some work done here, or relax, whichever you need. This lounge is very spacious, with plenty of seating options. The stuff is always polite and friendly. However, food and beverage choices are very limited but is the same at all the United clubs. Hopefully in the future they add private pods/booths to recline and take naps. Overall, this lounge strikes a great balance of comfort, service, and quality.

I’ve been to several United clubs throughout the US. I would say this one is about average, not a ton of food choices. Also, they were trying to not accept the one time passes, which I think shouldn’t be allowed. If you have a pass, you should be able to use it guys! But the lounge area is nice and large with multiple sections for seating, working, dining, and relaxing.

Good break to take here. Pre flight. Good food. Small in size however. Very friendly staff. Great service.limited sofa style seating.

I found this lounge to extremely hospitable staff and a great variety of food and amenities offered. HOWEVER, there are 2 things that could be improved upon.🫤 *** THE LACK OF chaise lounge chairs, ones with a reclining option was EXTREMELY DISAPPOINTING FOR A V.I.P. LOUNGE!!! I have a 7 hour layover. There are too many same sized chairs crammed in here, you feel like sardines. Idk WHO designs these lounge layouts, but you could take advice from the VIP Lounge in Ecuador. 🇪🇨 They are a 3rd world country and their lounge outshines this in every way. All the little classy aesthetics they have, the design layout, the VARIETY of options for chairs and lounging!!! Big beautiful fake plants. It’s a very RELAXING atmosphere!!! When I inquired here, they said all of the lounges were the SAME!!! 😳🤦🏻‍♀️😫Whyyyyyy would you ever do that??? Offering a variety in lounge styles, ENHANCES the travelers experience and encourages them to explore the other lounge options, within United. Having experienced something far superior, I can only demise that the designer has sub-par standards for excellence. The bathrooms here are HORRENDOUS!!! They could not be more depressing if they tried!!! They are dark and gray in concrete tones, completely void of any color. Literally, I expect bathrooms in a club or V.I.P. lounge area to be more aesthetically pleasing than the public restrooms down in the terminal. So in this regard, they were extremely disappointing. Why not dress it up in the calming cool colors of blue for United Airlines??? Overall, I found this lounge to be sub-par and overall disappointing.

The United lounges in Houston are so so. The staff is generally very nice and helpful. It's usually busy, with no seats available but other days you can luck out and catch it when it's slow. The food is never good really, especially compared to other United lounges around the country. It seems like there would be a national standard for food service, but that isn't the case at all. Of course the coffee stations are all the same and the bar service is always friendly.