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Reviews
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United has always been understanding in a difficult situation. They waived their usual fees when I had to change a flight because of circumstances not under my control. United is always my first choice in airlines.
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I travel everywhere for work on many different airlines and united is the worst. Be prepared for lost luggage and rude employees, be ready to be packed in a plane like sardines. And they do not care.
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Only way to fly out of Panama City to Knoxville but must go via Houston, only made ok because had to use mere 10,000 points.
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Must pay $25/ CARRY ON bag to fly. $50/bag at the gate. Puddle jumper for three hours. No advance seat assignments. Made to feel like I'm the lucky one to be flying with them. I should be happy I'm not on the wing. Should have flown southwest for a little more.