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Reviews
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Best travel agency ever...I've been dealing with them for long time...never been disappointed from their services....they are very nice and professional dealing with customers.
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The best in the West very good service and very fair tickets
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I booked a flight for my wife and 4 kids to Egypt, I wanted to upgrade the seats, they charged me $600 for upgrade. They put my wife and for kids at the exit row which you have to be 18 and over to set in that row, the flight attendant removed my kids and wife and scattered them all over the plane because by law they not allowed to sit there. I called Almanar agency to get a refund they told me the company don’t do refund, knowing that they screwed up. I lost $600 because of something they screwed up. Don’t do business with them, they are not professional.
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Extremely rude, unprofessional, agents working at this so called business! I have been doing business there for years and always gave them the benefit of the doubt they are having a bad day or they are just going thru something, no more sugar coating this. Someone needs to train them on customer service and professionalism! ASAP
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after I booked the ticket she told me I only can carry one bag and I have to pay for the second bag and when I got to the airport they told me online you pay less and she didnt even mention that too so she got her service fees and also most important my father has passed away they didn't even give me one way ticket refund back it is the airlines policy all what you care about is get paid no credibility