They are professional and always, always make mailing packages easy. Hands down the best customer service around ! Definitely try mail bag out and you will not be disappointed 👌 Garentee......

Paid $81 for her to "professionally " package securely, her fee..ups was separate.. my customer opened up and found this. Item was broken in six places and the only thing she has said is " packed to carrier standards "and will not return my phone calls, now im out $400 bc of her and she has no cate in the world..

I trusted them to mail a very important picture, and they exceeded my expectations. They packed it securely and handled it with great care. It arrived at its destination in perfect condition. I’ll definitely use Mail Bag for all my shipping needs.

Horrible Customer Service!!! This is a very unprofessional business. I have a co-worker that paid to over night a package and it has been over 2 weeks and Mailbag has no idea what has happened to it. They keep giving him the run around and blaming it on UPS. He has called UPS and they know nothing and have no record of picking up the package from Mailbag. First he was told they have to do an investigation and will file a claim in 24-48 hours. Meanwhile he has to keep calling to check. This should be the Mailbags job and part of the customer service to call him when he trusted them to take care of his package delivery. He calls and for days they do not answer like maybe they are closed but when he calls from another number they answer (suspicious). This is day 14 of waiting for an answer. He calls to find out the process of filing a claim for the insurance and was told he will have to buy the items again and submit receipts before they decide if they will cover the claim. I went into Mailbag a few days after this took place to overnight a letter and witnessed the most cold, uncaring individual working with customers. I will never use this place to do any of my business mailing again because of how they treat people.

Please don't use The Mail Bag on Stadium Drive for any of your business needs. The manager there is very rude. Paid my phone bill there, only to wake up this morning and not have service. The reason being that the guy there keyed in the wrong account number for my bill, and the rude manager there the female said it was nothing that they could do. I understand that noone is perfect. But don't be rude or nasty especially when it is your employee's fault. Maybe the manager just doesn't like people of color because I was already warned before hand that she was very rude and nasty. PLEASE TAKE YOUR BUSINESS WHERE IT IS APPRECIATED. One star is definitely too much, a negative zero would be best! -0!