Lufthansa City Center Air Travel Reiseservice
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Kurfürstendamm 132, 10711 Berlin, Germany
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Reviews
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I wanted to book a flight for a minor unaccompanied child. The man I met there was very unfriendly. All I can say is that, his poor customer service will never bring me back there again.
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You won't get any help for Lufthansa ticket booked online. Lufthansa customer service is really useless now.
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They were completely unhelpful.
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This travel agency has become a regular customer! I booked my flight to Nepal through them. Due to the onset of the coronavirus pandemic, Air India was unable to transport me. They helped me book a new return flight to Germany with great competence and flexibility, and they also handled the refund from Air India very well. I will only book my flights here in the future. A crisis shows where the service is truly good.
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Recently Added
I fly constantly for work. LH flights are fine, but I wouldn't wish to my worst enemy to have to deal with their customer service. They lost my bag close to a week ago, I have received no update, spent hours upon hours waiting for someone somewhere to pick up the phone, and the one time it eventually happened, I was straight up lied to. Just shocking.