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Reviews
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Found me a room for a great price
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Helpful, but definitely call ahead for an appointment
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My company has a contract with JTB, and I used them to arrange flights and hotels when I returned home from work. However, the hotel charges that should have been billed by the company were billed to my personal credit card, my request for a baby bed that I had requested in advance was not conveyed to the hotel (or they didn't double-check), and I received vague answers when I asked about seats. My satisfaction level was low. Their service made me want to avoid JTB when traveling solo.
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Excellent service, very knowledgeable staff.