International Travel Associates
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7000 Vista Dr, West Des Moines, IA 50266, United States
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Reviews
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We had ITA book a trip to London for us. We requested and paid for upgrade on our seats for the 8 hour plane ride. When returning to the US the airline had no record of our upgraded seats and had to ride in Coach for entire 8 hour flight. Had ITA book a driver for us in London and car was booked for a.m. instead of p.m. Tried to contact ITA and got a voicemail. Explained our situation and call response was ‘we have no record of booking a car for you!!!!’ Flight home from London got canceled and called ITA emergency number for help and got no answer. I would never recommend ITA to anyone!!!
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I would have no idea how to rate their service. I've called and tried to make arrangements. Two times I've given my phone number and email and told I would be connected with an available travel agent, but no one ever bothered to respond.
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Amazing personalized service and wonderful people. Whether traveling domestic or internationally, we know Krys, Mary and the I. T. A. team take care of the details (even when the unexpected pops up) so we can simply enjoy the experiences. Travel vouchers also make great gifts!
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Great customer service. You can count on them to take care of all your travel needs.
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Recently Added
Niki T. is a great help to me when booking flight arrangements and giving our employees at EMC Life a choice options for travel. She has a really good response time, and she all-around rocks.