I'm glad all the people having a splendid experience because my experience not so great! A simple trip to Chicago awhile back not a good experience with the agent but fast forward still not a good experience with agent Emily took my details incorrectly. I had to call back for follow up then get details for trip but pricing horrible because dates incorrect. I did get an agent to follow up but she/Shelly saw fit to let me know they short staffed I assume I should accept whatever horrible Customer Service I get because it would be no one at all is the impression I got. Anyway, I feel scammed and can't file a lawsuit unless they deny me service so I'm stuck! 5k for what?! My sister get better deals and she plan everything on her own.

Cathy at Global Concepts found us a great Resort in Kissimmee and she did it on short notice after our first reservation was canceled by the Resort.

I've used Global Concepts on multiple trips. They were very helpful and accommodating. Great prices on airlines and hotels 👍 the customer service was outstanding! Kim Holman was very helpful, patient and understanding with all the changes I made, multiple names, and dates. Quick to respond and kept me updated throughout the process. I highly recommend and will continue to use Global Concepts.

April and Brian are just awesome at Global Concepts. We bought this amazing travel agency service and could not be happier. April even worked during her wedding preparations to secure everything for us. Now that is going the extra mile. I am so pleased we joined up with Global Concepts. Mackenzie, in the activities group, is also great at finding things to do while on your trip.

My family and I love Global Concepts! They have been so helpful in getting our airline flights and also our cruise trips. Kelsey is friendly, helpful and patient. She is so good at returning our calls and emailing us all the information. She’s very fast and efficient. We really appreciate all her help and would recommend her to anyone looking to plan their future trips.