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Reviews
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I have been booking my international trips with this travel agency for more than eleven years. MANUELA is our travel agent and I have to say that she is the best. She is very knowledgeable and works with you to give you the best value and unforgettable experience.
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Paid a large amount for travel insurance and wife had to cancel due to death of family member! Never got paid for my claim. This agency is not helping us at all in trying to resolve the problem. That’s what I get for being a customer. All I was asking is that Excelsior travel write to Starr insurance and tell them that I received no credit for my wife’s cancellation.!!! Muy mal.
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I had a wonderful time
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Website is horrible! I click on the English packages and everything comes up in Spanish. Says open today/now... I call and vm says closed. I try to chat... I have to provide all of my personal information just to get an agent... On to some one else...
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Manuela the travel agent did a great job at getting my ticket for my 5 year old son coming from the Caribbean to Houston, Tx.. It was Hassel free and quick...I definitely recommend this service for all your Air travel needs .. Thanks Manuela!