I frequently fly to Manaus, Brazil, with a stopover in Panama City. Unfortunately, from that point onward, the quality of the service and aircraft declines significantly — to the extent that basic amenities like phone charging ports are no longer available. I encourage the airline to reconsider this discrepancy in service, which comes across as unequal and potentially discriminatory.

Copa has the worst customer service I. The industry. If you want to experience a bad deal, this is the perfect place.

Today August 01, 2023 Worst customer service ever. Flight overbooked Rude staff Disrespectful Lack of manners TERRIBLE TERRIBLE TERRIBLE NEVER FLY WITH COPA AIRLINES The lady in the video with the pink shirt was the DISRESPECTFUL SUPERVISOR. TERRIBLE SCAMMERS LACK OF MANNERS RUDE STAFF TERRIBLE NEVER FLY WITH COPA AIRLINES

Excellent everything specially traveling with our service dog in cabin was a great experience.

Today August 01, 2023, we have the worst experience ever, NEVER FLY WITH COPA AIRLINES. NEVER RECOMMEND THIS AIRLINE WORST STAFF EVER, THEY OVERBOOKED THE FLIGHTS. IRRESPONSIBLE, UNRELIABLE AIRLINE. DON'T FLY WITH COPA AIRLINES AND THEIR RUDE STAFF AND LACK OF MANNERS. SCAMMERS. Disrespectful, rude, and lack of manners. The lady with the pink shirt in the video is the WORST!!!! That lady even THREATENED us. We do have witnesses and videos. NEVER FLY WITH COPA AIRLINES!!!!

2nd time i flew with copa, and this time so terrible. The company desapear with my luggages for 5 days after i arrived im my destination. When finally find my luggage its opened missing a lot things. My vacation was terrible frustrated. When im come back home in Miami, the luggage is open again and missing more staffs and one of my luggages are broke. Also dont have any notification from TSA. I asked the guys on the claim balcony for how i proceed he just said to go online and do the complain. Im really really bad with the service.