China Airlines

1.5
  • Terminal 2, 2500 E Airport Dr, Ontario, CA 91761, United States

Location Map

Reviews

1.5 Out of 5.0
  • Ronnie N
    Dec 06,2025

    Able to change a flight at last minute , although cost was a little more then expected, yet I really needed to change flight plans due to family situation. Flight was great, service was well. 5 stars 🌟

  • Ronnie N
    Dec 06,2025

    Able to change a flight at last minute , although cost was a little more then expected, yet I really needed to change flight plans due to family situation. Flight was great, service was well. 5 stars 🌟

  • Ronnie N
    Dec 06,2025

    Able to change a flight at last minute , although cost was a little more then expected, yet I really needed to change flight plans due to family situation. Flight was great, service was well. 5 stars 🌟

  • Ronnie N
    Dec 06,2025

    Able to change a flight at last minute , although cost was a little more then expected, yet I really needed to change flight plans due to family situation. Flight was great, service was well. 5 stars 🌟

  • Jace Roesner
    Dec 06,2025

    This airline sucks. I flew on it last week and it was bad. First of all the aircraft was broken. So they canceled out flight to Taipei and they replaced the A350 with a crusty 777 that was over 15 years old. and the air conditioner was broken. and the crew as not nice don't fly on china airlines. Also don't fly on EVA air and fly on Starlux.

  • Jace Roesner
    Dec 06,2025

    This airline sucks. I flew on it last week and it was bad. First of all the aircraft was broken. So they canceled out flight to Taipei and they replaced the A350 with a crusty 777 that was over 15 years old. and the air conditioner was broken. and the crew as not nice don't fly on china airlines. Also don't fly on EVA air and fly on Starlux.

  • Jace Roesner
    Dec 06,2025

    This airline sucks. I flew on it last week and it was bad. First of all the aircraft was broken. So they canceled out flight to Taipei and they replaced the A350 with a crusty 777 that was over 15 years old. and the air conditioner was broken. and the crew as not nice don't fly on china airlines. Also don't fly on EVA air and fly on Starlux.

  • Jace Roesner
    Dec 06,2025

    This airline sucks. I flew on it last week and it was bad. First of all the aircraft was broken. So they canceled out flight to Taipei and they replaced the A350 with a crusty 777 that was over 15 years old. and the air conditioner was broken. and the crew as not nice don't fly on china airlines. Also don't fly on EVA air and fly on Starlux.

  • Jennifer Truc Ly Le
    Dec 06,2025

    Tell me why your agents at the ticket counter can't rebook a flight for another day if you won't let me get on my flight. They said visa approval from VN so I can't go. Okay my father was in the hospital, I did everything I could to get my visa and passport on time. Can't you help a girl out? All the agents there were so unkind and unhelpful. I bookedy ticket directly on their website and not through an agent. You would think they can at least help me out by booking me a new flight. Now that Starlux is flying out of ONT, everyone should choose them instead. Better customer service than China airlines by far.

  • Jennifer Truc Ly Le
    Dec 06,2025

    Tell me why your agents at the ticket counter can't rebook a flight for another day if you won't let me get on my flight. They said visa approval from VN so I can't go. Okay my father was in the hospital, I did everything I could to get my visa and passport on time. Can't you help a girl out? All the agents there were so unkind and unhelpful. I bookedy ticket directly on their website and not through an agent. You would think they can at least help me out by booking me a new flight. Now that Starlux is flying out of ONT, everyone should choose them instead. Better customer service than China airlines by far.

  • Jennifer Truc Ly Le
    Dec 06,2025

    Tell me why your agents at the ticket counter can't rebook a flight for another day if you won't let me get on my flight. They said visa approval from VN so I can't go. Okay my father was in the hospital, I did everything I could to get my visa and passport on time. Can't you help a girl out? All the agents there were so unkind and unhelpful. I bookedy ticket directly on their website and not through an agent. You would think they can at least help me out by booking me a new flight. Now that Starlux is flying out of ONT, everyone should choose them instead. Better customer service than China airlines by far.

  • Jennifer Truc Ly Le
    Dec 06,2025

    Tell me why your agents at the ticket counter can't rebook a flight for another day if you won't let me get on my flight. They said visa approval from VN so I can't go. Okay my father was in the hospital, I did everything I could to get my visa and passport on time. Can't you help a girl out? All the agents there were so unkind and unhelpful. I bookedy ticket directly on their website and not through an agent. You would think they can at least help me out by booking me a new flight. Now that Starlux is flying out of ONT, everyone should choose them instead. Better customer service than China airlines by far.

  • Jennifer Truc Ly Le
    Dec 06,2025

    Tell me why your agents at the ticket counter can't rebook a flight for another day if you won't let me get on my flight. They said visa approval from VN so I can't go. Okay my father was in the hospital, I did everything I could to get my visa and passport on time. Can't you help a girl out? All the agents there were so unkind and unhelpful. I bookedy ticket directly on their website and not through an agent. You would think they can at least help me out by booking me a new flight. Now that Starlux is flying out of ONT, everyone should choose them instead. Better customer service than China airlines by far.

  • J S
    Dec 06,2025

    BEWARE that they will weigh your carry on. The weight limit is 7kg or 15lbs. If it's over, you're going to pay $200USD. So ridiculous. Their customer service is soooo bad and unforgiving for the carry on luggage. I never ever book China Airlines anymore.

  • J S
    Dec 06,2025

    BEWARE that they will weigh your carry on. The weight limit is 7kg or 15lbs. If it's over, you're going to pay $200USD. So ridiculous. Their customer service is soooo bad and unforgiving for the carry on luggage. I never ever book China Airlines anymore.

  • J S
    Dec 06,2025

    BEWARE that they will weigh your carry on. The weight limit is 7kg or 15lbs. If it's over, you're going to pay $200USD. So ridiculous. Their customer service is soooo bad and unforgiving for the carry on luggage. I never ever book China Airlines anymore.

  • J S
    Dec 06,2025

    BEWARE that they will weigh your carry on. The weight limit is 7kg or 15lbs. If it's over, you're going to pay $200USD. So ridiculous. Their customer service is soooo bad and unforgiving for the carry on luggage. I never ever book China Airlines anymore.

  • J S
    Dec 06,2025

    BEWARE that they will weigh your carry on. The weight limit is 7kg or 15lbs. If it's over, you're going to pay $200USD. So ridiculous. Their customer service is soooo bad and unforgiving for the carry on luggage. I never ever book China Airlines anymore.

  • DAVID LEE
    Dec 06,2025

    Can the gate attendant stop making things difficult on passenger’s carry on luggage? Everytime I come to here, always has a gate attendant trying to pick things on my carry on. I was with my son so I had one more bag for my son. What is your problem? After you know it, I didnt hear you say a sorry. However, the check-in attendant Howard Chang had a good service. Without his service, I would give this rating zero.

  • DAVID LEE
    Dec 06,2025

    Can the gate attendant stop making things difficult on passenger’s carry on luggage? Everytime I come to here, always has a gate attendant trying to pick things on my carry on. I was with my son so I had one more bag for my son. What is your problem? After you know it, I didnt hear you say a sorry. However, the check-in attendant Howard Chang had a good service. Without his service, I would give this rating zero.

  • DAVID LEE
    Dec 06,2025

    Can the gate attendant stop making things difficult on passenger’s carry on luggage? Everytime I come to here, always has a gate attendant trying to pick things on my carry on. I was with my son so I had one more bag for my son. What is your problem? After you know it, I didnt hear you say a sorry. However, the check-in attendant Howard Chang had a good service. Without his service, I would give this rating zero.

  • DAVID LEE
    Dec 06,2025

    Can the gate attendant stop making things difficult on passenger’s carry on luggage? Everytime I come to here, always has a gate attendant trying to pick things on my carry on. I was with my son so I had one more bag for my son. What is your problem? After you know it, I didnt hear you say a sorry. However, the check-in attendant Howard Chang had a good service. Without his service, I would give this rating zero.

  • DAVID LEE
    Dec 06,2025

    Can the gate attendant stop making things difficult on passenger’s carry on luggage? Everytime I come to here, always has a gate attendant trying to pick things on my carry on. I was with my son so I had one more bag for my son. What is your problem? After you know it, I didnt hear you say a sorry. However, the check-in attendant Howard Chang had a good service. Without his service, I would give this rating zero.

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