2.0 (5 Reviews)

2.0 Out of 5.0

Juliann Pearson

Nov 20,2025

I have called several times and someone picked up the phone then hung up, I have left my name and number on the answering machine and no one called back. Today was a little different someone answered the phone and said they would call back but has not. Worst customer service ever!
Steve Hamilton

Nov 20,2025

terrible service, the people here are very rude they hung up on me multiple times and are very rude I will no longer be an aaa customer ever again. worst customer service ever and worst most expensive insurance company i have ever delt with people in the lake Orion branch are a joke. I have had better service at the secretary of state.
Jody Daenzer

Nov 20,2025

Just moved to the area. I have called them a few times for assistance...I am a AAA member but not thru their particular branch...both times I was told basically they don't have time for me and to call the 800 number
Bill Vance

Nov 20,2025

Unable to contact by phone on several different occasions.
Linda Patrick

Nov 20,2025

It was fantastic the agent was extremely helpful