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I was an employee at Worldwide Flight Services in Las Vegas Nevada. I resigned. Why? Because managers who run the flight crew shuttle send me home early because I finished my run, same as other drivers. Other drivers relaxed until their shift finished. But not me. Why? This manager who works the night shift don't like Jewish people. The office personnel is nice. Now they are younger and stupid.
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Just witnessed staff working the gates for Frontier discriminate against a 19 yr old kid attempting to board a flight to Denver. Individual had a speech impediment and without consulting flight crew, the two gate agents denied him boarding for being intoxicated. I'm an educated individual and spoke to the young man who was clearly sober and simply suffering from some physical impairments. The two responsible employees for this company were Angelique Gonzales and her Manager Angelica. Ms. Gonzales showed noticeable signs of intoxication herself and her actions in boarding the plane and leaving passengers behind is evidence of inebriation. I would highly recommend reviewing their conduct in boarding the 1:30am flight to Denver on June 4th 2018 which was delayed until 2:30am approximately. I will be relaying this concern to Frontier as well. As an elite member with Frontier, I expect more from their affiliated partners.
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Worst experience ever, worst customer service. Hard to be reached by phone call. Even all my paper is clear and payment, it took more than hr to load it on my truck. Their price for storage and handling fee is one of the most over price I ever paid.
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The agent at the gate was the worst. VERY RUDE and confrontational .. I work in customer service and I have never been so disappointed in a airline. COMMUNICATION IS EVERYTHING.And this way I won't fly frontier airlines again. I DONT REWARD BAD SERVICE WITH MY HARD EARNED MONEY.
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World wide flight services Las Vegas handled the arrival of my dog, who was flown internationally in the cargo hold. I couldn’t be more pleased with them. They kindly and patiently explained the whole process over the phone before we left home, ensured my dog was the first off the plane and into their safe facilities, performed wellness checks on my dog, emailed my family with updates while I was in the air, and helped handle all the paperwork so we could be reunited with my dog as quickly as possible. Stacey went above and beyond for us during a stressful time and for that I’ll forever be grateful.