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Reviews
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Worc Cty Air Freight was not the initial carrier chosen for my shipment, rather they were handed off my shipment from Global Freight. They contact me for delivery and handled several calls with me all in a professional manner. When delivery day came, the driver (Paul) informed me that my shipment could not be carried inside due to company policy. Since I paid my supplier (Hayneedle) in advance for the extra service, the office dispatcher (Christine) received permission to send another driver (Phil) to assist my driver with the load. The boxes were extremely heavy and these two men went above and beyond to assure that my delivery was handled carefully and efficiently. They even went a step further and helped me unpack the boxes and carry away all the packaging. I am extremely grateful to the staff at the company, because it assured my client's shipment arrived intact and placed safely within her home. I would highly recommend this company without hesitation and thank them for their outstanding service.
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Though our initial delivery didn't workout due to no fault of the driver - we were able to pick it up the next day and with the assistance of who we believe to be the owner got the box loaded in the back of our car. Hope you enjoyed lunch n beers!
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One of your trucks ( silver cab white box ) coming off Rt290 at 7am onto Rt495n cut across to middle lane so fast he swerved a little into 3rd lane causing all 3 lanes of traffic to panic brake.
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The people were very nice. Seems like a great place to do business.
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5-star experience working with Christine, Randy, and the incredible two drivers who picked up and dropped off. Everyone was above and beyond helpful, our stuff was handled with care, delivered on time with no hiccups, and the communication was exceptional. Great group of folks - will use again!