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Reviews
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Service is always good. Their only downfall is the parking situation. Especially since it is their cargo division. I usually have packages to pick up from there, and parking in the airport structure really is an inconvenience.
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You really have to pay attention since it's a small business and not easy to find. The place is always busy.
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Never fly with Volaris!!!!!!!!! Worst experience of my life.
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They take forever to answer as if no one works there
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I had an incredibly disappointing experience with the flight attendants on my Volaris airline trip to Zacatecas. After accidentally leaving luggage at the boarding line, I approached the flight attendants, including Barbara Michelle, Alexandra, and Eduardo, seeking assistance. Unfortunately, Barbara Michelle and Alexandra not only ignored our concerns but also failed to provide any explanation or guidance on what we could do about the left luggage. This lack of support left my family and me feeling anxious, stressed, and thoroughly upset. The overall service was far from satisfactory, and I hope that Volaris addresses these issues to improve their passengers' experience.