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I had a terrible experience with United and will not be flying with them again. I also plan to cancel my company’s credit card with them immediately upon my return. Our flight, scheduled for 6 AM this morning, was cancelled the night before without any weather-related issues. I suspect this was due to low passenger numbers. I spent two hours of my vacation on hold with customer service, only to be informed that the next available flight was over 24 hours later, which was unacceptable as I had a business trip the following day. Although I saw available flights for the next morning, they were only in business class, costing an additional $900 per person for a 1.5-hour flight. Despite the inconvenience being United's fault, they refused to upgrade us for free. After requesting to speak with a manager, I waited an additional hour on hold, only to be told that the manager was on another call and would call me back. I never received a callback. This morning, I spent another hour on hold because my travel partner and I were placed on separate flights 12 hours apart, which we never agreed to. No reimbursement for hotel or car rental expenses has been provided for the extra day, and I am now set to miss a three-day work conference due to their refusal to upgrade our seats.
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I had a terrible experience with United and will not be flying with them again. I also plan to cancel my company’s credit card with them immediately upon my return. Our flight, scheduled for 6 AM this morning, was cancelled the night before without any weather-related issues. I suspect this was due to low passenger numbers. I spent two hours of my vacation on hold with customer service, only to be informed that the next available flight was over 24 hours later, which was unacceptable as I had a business trip the following day. Although I saw available flights for the next morning, they were only in business class, costing an additional $900 per person for a 1.5-hour flight. Despite the inconvenience being United's fault, they refused to upgrade us for free. After requesting to speak with a manager, I waited an additional hour on hold, only to be told that the manager was on another call and would call me back. I never received a callback. This morning, I spent another hour on hold because my travel partner and I were placed on separate flights 12 hours apart, which we never agreed to. No reimbursement for hotel or car rental expenses has been provided for the extra day, and I am now set to miss a three-day work conference due to their refusal to upgrade our seats.
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I had a terrible experience with United and will not be flying with them again. I also plan to cancel my company’s credit card with them immediately upon my return. Our flight, scheduled for 6 AM this morning, was cancelled the night before without any weather-related issues. I suspect this was due to low passenger numbers. I spent two hours of my vacation on hold with customer service, only to be informed that the next available flight was over 24 hours later, which was unacceptable as I had a business trip the following day. Although I saw available flights for the next morning, they were only in business class, costing an additional $900 per person for a 1.5-hour flight. Despite the inconvenience being United's fault, they refused to upgrade us for free. After requesting to speak with a manager, I waited an additional hour on hold, only to be told that the manager was on another call and would call me back. I never received a callback. This morning, I spent another hour on hold because my travel partner and I were placed on separate flights 12 hours apart, which we never agreed to. No reimbursement for hotel or car rental expenses has been provided for the extra day, and I am now set to miss a three-day work conference due to their refusal to upgrade our seats.
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I had a terrible experience with United and will not be flying with them again. I also plan to cancel my company’s credit card with them immediately upon my return. Our flight, scheduled for 6 AM this morning, was cancelled the night before without any weather-related issues. I suspect this was due to low passenger numbers. I spent two hours of my vacation on hold with customer service, only to be informed that the next available flight was over 24 hours later, which was unacceptable as I had a business trip the following day. Although I saw available flights for the next morning, they were only in business class, costing an additional $900 per person for a 1.5-hour flight. Despite the inconvenience being United's fault, they refused to upgrade us for free. After requesting to speak with a manager, I waited an additional hour on hold, only to be told that the manager was on another call and would call me back. I never received a callback. This morning, I spent another hour on hold because my travel partner and I were placed on separate flights 12 hours apart, which we never agreed to. No reimbursement for hotel or car rental expenses has been provided for the extra day, and I am now set to miss a three-day work conference due to their refusal to upgrade our seats.
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Our first flight was to be at 4:42pm on 9/8 was cancelled. then took this flight 1920 set to leave at 2:23. we were then told the flight was delayed because two flight attendants didn't show up. 2 hrs. later we we then told it was weather related but we could have left before that if the attendants showed up. we were told every hour after that there was another hour delay. We waiting until 7:30pm when the pilot came out and said he didn't know how this flight was going to even leave that night. so had to change to the 6:20am flight on Saturday. Which left us without a free ride from Newark airport. It cost $81.00 to get a Lyft driver. All the other flights, from the other airlines, that day were cancelled earlier in the afternoon except for this one. which should have been the right thing to do but to have attendants not showing up during our window to fly into Newark is ridiculous!
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Our first flight was to be at 4:42pm on 9/8 was cancelled. then took this flight 1920 set to leave at 2:23. we were then told the flight was delayed because two flight attendants didn't show up. 2 hrs. later we we then told it was weather related but we could have left before that if the attendants showed up. we were told every hour after that there was another hour delay. We waiting until 7:30pm when the pilot came out and said he didn't know how this flight was going to even leave that night. so had to change to the 6:20am flight on Saturday. Which left us without a free ride from Newark airport. It cost $81.00 to get a Lyft driver. All the other flights, from the other airlines, that day were cancelled earlier in the afternoon except for this one. which should have been the right thing to do but to have attendants not showing up during our window to fly into Newark is ridiculous!
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Our first flight was to be at 4:42pm on 9/8 was cancelled. then took this flight 1920 set to leave at 2:23. we were then told the flight was delayed because two flight attendants didn't show up. 2 hrs. later we we then told it was weather related but we could have left before that if the attendants showed up. we were told every hour after that there was another hour delay. We waiting until 7:30pm when the pilot came out and said he didn't know how this flight was going to even leave that night. so had to change to the 6:20am flight on Saturday. Which left us without a free ride from Newark airport. It cost $81.00 to get a Lyft driver. All the other flights, from the other airlines, that day were cancelled earlier in the afternoon except for this one. which should have been the right thing to do but to have attendants not showing up during our window to fly into Newark is ridiculous!
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Our first flight was to be at 4:42pm on 9/8 was cancelled. then took this flight 1920 set to leave at 2:23. we were then told the flight was delayed because two flight attendants didn't show up. 2 hrs. later we we then told it was weather related but we could have left before that if the attendants showed up. we were told every hour after that there was another hour delay. We waiting until 7:30pm when the pilot came out and said he didn't know how this flight was going to even leave that night. so had to change to the 6:20am flight on Saturday. Which left us without a free ride from Newark airport. It cost $81.00 to get a Lyft driver. All the other flights, from the other airlines, that day were cancelled earlier in the afternoon except for this one. which should have been the right thing to do but to have attendants not showing up during our window to fly into Newark is ridiculous!
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Our first flight was to be at 4:42pm on 9/8 was cancelled. then took this flight 1920 set to leave at 2:23. we were then told the flight was delayed because two flight attendants didn't show up. 2 hrs. later we we then told it was weather related but we could have left before that if the attendants showed up. we were told every hour after that there was another hour delay. We waiting until 7:30pm when the pilot came out and said he didn't know how this flight was going to even leave that night. so had to change to the 6:20am flight on Saturday. Which left us without a free ride from Newark airport. It cost $81.00 to get a Lyft driver. All the other flights, from the other airlines, that day were cancelled earlier in the afternoon except for this one. which should have been the right thing to do but to have attendants not showing up during our window to fly into Newark is ridiculous!
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Bad airline, lost my checked bags with my meds and they didnt refund anything. I am going to sue this airline.
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Bad airline, lost my checked bags with my meds and they didnt refund anything. I am going to sue this airline.
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Bad airline, lost my checked bags with my meds and they didnt refund anything. I am going to sue this airline.
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Bad airline, lost my checked bags with my meds and they didnt refund anything. I am going to sue this airline.
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Bad airline, lost my checked bags with my meds and they didnt refund anything. I am going to sue this airline.
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Horrible Check-In experience. Won’t be flying United again any time soon.
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Alot of moves and turbulence. Also was told my baggage was I cluded in price but was charged for my baggage
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Alot of moves and turbulence. Also was told my baggage was I cluded in price but was charged for my baggage
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Alot of moves and turbulence. Also was told my baggage was I cluded in price but was charged for my baggage
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Alot of moves and turbulence. Also was told my baggage was I cluded in price but was charged for my baggage
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Alot of moves and turbulence. Also was told my baggage was I cluded in price but was charged for my baggage
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I had a terrible experience with United and will not be flying with them again. I also plan to cancel my company’s credit card with them immediately upon my return. Our flight, scheduled for 6 AM this morning, was cancelled the night before without any weather-related issues. I suspect this was due to low passenger numbers. I spent two hours of my vacation on hold with customer service, only to be informed that the next available flight was over 24 hours later, which was unacceptable as I had a business trip the following day. Although I saw available flights for the next morning, they were only in business class, costing an additional $900 per person for a 1.5-hour flight. Despite the inconvenience being United's fault, they refused to upgrade us for free. After requesting to speak with a manager, I waited an additional hour on hold, only to be told that the manager was on another call and would call me back. I never received a callback. This morning, I spent another hour on hold because my travel partner and I were placed on separate flights 12 hours apart, which we never agreed to. No reimbursement for hotel or car rental expenses has been provided for the extra day, and I am now set to miss a three-day work conference due to their refusal to upgrade our seats.