SmartFaresFlights
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10685-B Hazelhurst Dr, Houston, TX 77043, United States
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Reviews
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I wish I can give them 0 stars. They are thieves! My baby got sick before the flight and the airlines issued a FULL REFUND on my tickets but Smartfares refused to pay me back a penny! The customer service people are rude and helpless and every time I talk to someone I get different answer. I emailed them a couple of times but no answer. I am now disputing this charge on my credit card account.
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Scammers. Will take the money off you then immediately email you saying the flight is unavailable. Then have the audacity to offer you similar flights at inflated prices. A horrendous organization. I have an ongoing dispute via my Credit Card provider now with them.
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We used Smart Fares to book flights from Calgary to Vietnam. To begin, because of the fare that was used to book these flights, we were unable to reserve seats. Then, we received no notifications of flight changes which nearly caused us to lose all three flights. When i contacted the Service Team, I was assured I would be contacted and receive an updated tickets. No contact was received. Never again!
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NEVER NEVER NEVER use this site! They just scammed me soooo bad! They don’t tell you that when you buy a flight you have to wait for I don’t know how many days until you get a confirmation, if you didn’t get a confirmation your flight can get canceled or overpriced! If you ask for a refund they keep 80% of your money. Please don’t get scammed!
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Scammers! Advertised prices aren’t real and then they switch dates on your flights and then try to sell you the preferred flight dates easy an upcharged rate.