Ravn Alaska Cargo
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4750 Old International Airport Rd, Anchorage, AK 99502, United States
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Reviews
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Shipped two tomato plants for an early start out there. Delivered the next day exactly in the same condition as they were when I dropped them off. Very nice workers on the front desk. Professional and listen to what you say . I will use them again and send other people that are sending stuff out as well
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Slight wait time during peak hours. Sometimes it seems to be understaffed at the front counter. Overall not too bad. Longest waits are during PFD season & holidays. Longest wait I personally experienced was 30 minutes(8 people ahead of me).
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The only reason I even gave these guys one star is because you have to in order to write a review. TERRIBLE CUSTOMER SERVICE!!! They never answer their phones because they claim to be busy. However, when you go in, it seems like that's all they do is answer the phones and ignore the customers in their lobby. They are in the customer service industry, yet they couldn't care less about the attitude they have, much less giving proper service to their customers. NEVER GO THERE IF YOU EVER WANT ANYTHING DONE!!!
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I use ravn air often unfortunately I dread going there everyday, they are not organized, Everytime I go to drop my frieght off I sit in the lobby for at least 30 minutes because they only have 1 person working the desk. They need to figure out a more efficient way to take frieght.
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Tagaloa Timoteo unfortunately represents your company poorly by his celebration of Charlie Kirk’s death. If we are to have peace and unity, then we need to cool of harmful rhetoric.