Oh my goodness, where to start. Our two weeks in Italy was an absolute dream come true! We got to go to 6 destinations in 16 days…sounds daunting, but Mischelle put an itinerary together that included all the pickups/transfers/train tickets that made it SO EASY. So easy that my husband and I spent zero percent of our trip bickering about logistics which is a small miracle. Seriously. And the tour guides! They were all fantastic! Not only were they knowledgeable, but so kind and generous with their time as well. We had marvelous, private tours of The Vatican, Ufizzi Gallery, and a delicious food tour on Florence, but my favorite was Pompeii. It was incredible and our guide, Eugenio, was the absolute BEST! He was talking about retiring soon, so if you have the chance, go see him! We can’t wait to plan another adventure with Mischelle. Japan is next on our list!

Mischelle did an awesome job creating the perfect vacation! The resort was amazing and we appreciate the reservations she made for dinner before we got there. We loved the swim up room with her recommendation and the airport transfer was great also! We have worked with Primo Travel for many years and our vacations have been perfect!

Mischelle Arbelaez recently booked my trip to Barcelona, Spain and took care of every detail from flights, airport transfers, hotels and excursions. She was knowledgeable of the area and reachable during my trip for last minute changes and questions, and was always responsive and helpful. We had an amazing time and will definitely be using Primo Travel Services for our next international trip.

When we told Mischelle want we wanted, and our budget - she knew exactly what to offer us. We put our total trust in her and we had THE BEST vacation / anniversary / belated honeymoon we could’ve ever hoped for. Before booking our trip we didn’t realize just how valuable the planning and experience of a travel agent can enhance a trip, and mitigate headaches and travel anxiety. She thought of everything. She is magical. We can’t wait for our next adventure with Primo! (Pic from our room in Antigua)

Mischelle is the absolute BEST! She has planned multiple trips for my husband and I and our family. She always is super attentive and finds the best deals. She knows all about every resort and we really trust her to plan our amazing trips!