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Reviews
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Been waiting 8 months for my medical. Amazing government agency! Thanks FAA!
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No one will talk to you. Going on 45 days just to look at a 2 page document.
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Worst service of an service based company I've ever dealt with. I have called them over 1000 times in the last week and have not been able to connect with an agent as they reject your call if they have more than a couple people in the cue. If they don't answer me by tomorrow, they will reject my application for a medical because I cant get ahold of them. Horrible service.
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This is the worst customer service I’ve had ever. No one answers, just cuts you off the phone. Submitted my Medical Cert and it took them over a month to respond. I can’t imagine there are that many cases it takes a month to send me a letter stating I need a corrective eye exam to get my license. Terrible terrible terrible horrible job.
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Encourages fliers to hide medical problems based on how hard it is to deal with them trying to come back to flying. Wasted thousands of dollars and its been over 5 years only for them to reject a medical when all the other doctors said everything is great. 0 stars.