I love this place. Been a customer for years and never had a problem. They specialize in Latin American destinations. While i’m capable of booking travel on my own, Imperial has helped me get a first class upgrade that didn’t appear as an option on Google flights. I also used them to book flights within my destination country and every time it’s been hassle free. Thank you.

Beware! They will steal your money Cuidado! Aquí roban. I purchased an international ticket through this travel agency. Before the purchase, I asked if the agency charges for service fees. I was told that they don’t charge anything because they get paid by the airlines, especially if the ticket purchased is international. However, I noticed in my bank account separate charges from the agency, a big one, which was the actual price of the ticket, and small charges. I called back and asked what where the small charges about, and I was told it was “the flight taxe-charges that are paid separately.” I have traveled the world and have never before seen this happen… I called the airline directly, and they confirmed my suspicion. The agency made additional charges without my consent for their benefit. If I would have been told they were going to charge me to book the flight I would have done it myself. Yet, the bad part of this is that I was lied to in my face, which is an insult to my intelligence! These people are probably used to dealing with dumb uneducated Spanish speaking only customers, and they have gotten used to stealing from them, but they hit a wall with me. Also, my phone records all of my conversations, so, I can prove my allegations! Thus far, if I don’t get that money back I will happily sue this travel agency based on the overwhelmingly evidence on my favor, which plausible in its face. Freaking unethical thieves! Averigüé con la aéreo linea directamente cuanto vale su boleto exactamente!? Porqué esta agencia de viajes cobra precios más altos de lo que los boletos realmente cuestan! Y le mentirán en su cara diciéndole que son cobros de taxes! Aquí le roban a los pendejos así que no se deje engañar!

Good place to traveling ticket and Good customer service

The greatest Customer service, reliable, low prices and research though variety of options. Yvette or Peter Jr.

Very good, always like their service. Thay are nice people,