Kim Scheffer provided exceptional service in planning our trip to Northern Italy, which included visits to Rome, Pisa, Verona, Florence, and Venice. Her attention to detail and dedication were evident throughout the entire process. We reached out to Kim numerous times—approximately 30 emails and phone calls—with questions, flight adjustments, date changes, and requests to extend our stay before and after the tour. She responded promptly and thoroughly each time, offering expert guidance on what to see, what to avoid, and addressing every inquiry right up until our departure. Kim went above and beyond by sending us a personalized travel bag featuring our names and travel dates. She also prepared a comprehensive binder outlining our full itinerary, ensuring we had everything we needed to make the most of our experience. Do not hesitate to request Kim as she is amazing!!!!!

I have never been so unimpressed with one of your travel agents in my entire life he was not only unprofessional but very rude sarcastic and treated me poorly I will never recommend your company to anyone and if that person is reading this you know exactly who you are!

Highly recommend! Great experience booking with Harmon! Several disappointing experiences with our previous travel agent at Global Travel in Boise, so we decided to try Harmon. Our travel agent Kaila G. is a real pro! She is professional, efficient, polite, knowledgeable and helpful! Our trip to Hawaii was amazing! Thank you Harmon Travel & Kaila G!

My family planned a trip through this joke of a company and just so EVERYONE IN BOISE KNOWS. Attention to detail is not this companies requirements as an employee. They got my last name wrong, while handling $10,000 worth of airplane tickets and hotel rooms for 5 people, going out of the country. Imagine trying to come back into America with your ticket not matching your passport, stressing the whole family out? does that sound like a good vacation you trusted someone to plan? And then to have the audacity to tell your client, “oh just bring her marriage license to prove the name” when my last name was never the one she booked the flight ticket under. No amount of apologies will ever take back the tears i witnessed my mother have when the California Immigration almost wouldn’t let me through. but wait… there is more ( pay attention) The travel agent booked hotels 40 minutes away from the airport during flight changes. If my mother hadn’t noticed where the travel agent flight changes lead to , we would have flown to the wrong city for the whole 3 weeks. This handy dandy travel agent also found hotels rooms that could have easily just fit all 5 of us in one room but instead she had us in two suites which overcharged us.( Big brain on brad ) so recap 1) got the name wrong on a flight ticket 2) scheduled wrong city flight originally 3) did not coordinate hotels closer to airport 4) the hotels where overcompensated 5) oh and she placed my family specifically in the airplane seats we requested NOT to be in. This company is a joke, my family will never use a travel agent ever again, and you will be getting more reviews based on all of our individual experiences 🤙🏻

Kim Scheffer has shown exceptional planning skills and attention to detail during our family trip to the Netherlands, Belgium, and France. Her dedication to organizing airfare, train routes, hotels, and excursions made the travel experience enjoyable and hassle-free for our family. Kim's ability to plan and coordinate effectively made our travel endeavors memorable. Thanks Kim! Your dedication and excellent service does not go unnoticed. We will absolutely use Kim again.

Harmon Travel provides us unparalleled service, knowledge and expertise. Our particular agent, Kim Sheffer, has helped us with situations when we were overseas regardless of day or time. We will never travel outside of the US with out enlisting their services.