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Reviews
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Don’t think for a sec your about to save money. Got here today at 1230 for our 2 o’clock departure to Orlando. First flight was delayed cause no call no show pilot which is insane! But our flight got delayed till 4pm, we boarded and did a lap on the tarmac then guess what happened!? the crew timed out mid taxi to runway. Get this then we parked unloaded plane to find out we aren’t flying today that our flight got pushed to tomorrow at 7 am. Frontier is now giving us a voucher for a hotel but we’ve been waiting for two hours for the email and on top of that a food voucher which is good for $15 per person. Which I’m not sure if you’ve been in LAX or any airport in the last 20 years But you are definitely not buying a meal for $15. This is insane it keeps getting better we had a straight flight no layovers now so far our flight leaves at 7 am and says we don’t arrive till 3 pm! I’ll update to let y’all know how long it takes to get our email with hotel voucher. I have to say Gabriel at the counter was very helpful! Which was a surprise because Frontier has to have the worst customer service they are not helpful in anyway on top of that the supervisor at gate 209 omg she must hate her job more than she hates people. She should go be a prison guard or a bull fighter. A little up date it’s been 3 hours now still no vouchers line is still long! Guess who will never fly frontier again keep up the great customer service! Wow just got the email 3hrs 25 min in.
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Don’t think for a sec your about to save money. Got here today at 1230 for our 2 o’clock departure to Orlando. First flight was delayed cause no call no show pilot which is insane! But our flight got delayed till 4pm, we boarded and did a lap on the tarmac then guess what happened!? the crew timed out mid taxi to runway. Get this then we parked unloaded plane to find out we aren’t flying today that our flight got pushed to tomorrow at 7 am. Frontier is now giving us a voucher for a hotel but we’ve been waiting for two hours for the email and on top of that a food voucher which is good for $15 per person. Which I’m not sure if you’ve been in LAX or any airport in the last 20 years But you are definitely not buying a meal for $15. This is insane it keeps getting better we had a straight flight no layovers now so far our flight leaves at 7 am and says we don’t arrive till 3 pm! I’ll update to let y’all know how long it takes to get our email with hotel voucher. I have to say Gabriel at the counter was very helpful! Which was a surprise because Frontier has to have the worst customer service they are not helpful in anyway on top of that the supervisor at gate 209 omg she must hate her job more than she hates people. She should go be a prison guard or a bull fighter. A little up date it’s been 3 hours now still no vouchers line is still long! Guess who will never fly frontier again keep up the great customer service! Wow just got the email 3hrs 25 min in.
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Don’t think for a sec your about to save money. Got here today at 1230 for our 2 o’clock departure to Orlando. First flight was delayed cause no call no show pilot which is insane! But our flight got delayed till 4pm, we boarded and did a lap on the tarmac then guess what happened!? the crew timed out mid taxi to runway. Get this then we parked unloaded plane to find out we aren’t flying today that our flight got pushed to tomorrow at 7 am. Frontier is now giving us a voucher for a hotel but we’ve been waiting for two hours for the email and on top of that a food voucher which is good for $15 per person. Which I’m not sure if you’ve been in LAX or any airport in the last 20 years But you are definitely not buying a meal for $15. This is insane it keeps getting better we had a straight flight no layovers now so far our flight leaves at 7 am and says we don’t arrive till 3 pm! I’ll update to let y’all know how long it takes to get our email with hotel voucher. I have to say Gabriel at the counter was very helpful! Which was a surprise because Frontier has to have the worst customer service they are not helpful in anyway on top of that the supervisor at gate 209 omg she must hate her job more than she hates people. She should go be a prison guard or a bull fighter. A little up date it’s been 3 hours now still no vouchers line is still long! Guess who will never fly frontier again keep up the great customer service! Wow just got the email 3hrs 25 min in.
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Don’t think for a sec your about to save money. Got here today at 1230 for our 2 o’clock departure to Orlando. First flight was delayed cause no call no show pilot which is insane! But our flight got delayed till 4pm, we boarded and did a lap on the tarmac then guess what happened!? the crew timed out mid taxi to runway. Get this then we parked unloaded plane to find out we aren’t flying today that our flight got pushed to tomorrow at 7 am. Frontier is now giving us a voucher for a hotel but we’ve been waiting for two hours for the email and on top of that a food voucher which is good for $15 per person. Which I’m not sure if you’ve been in LAX or any airport in the last 20 years But you are definitely not buying a meal for $15. This is insane it keeps getting better we had a straight flight no layovers now so far our flight leaves at 7 am and says we don’t arrive till 3 pm! I’ll update to let y’all know how long it takes to get our email with hotel voucher. I have to say Gabriel at the counter was very helpful! Which was a surprise because Frontier has to have the worst customer service they are not helpful in anyway on top of that the supervisor at gate 209 omg she must hate her job more than she hates people. She should go be a prison guard or a bull fighter. A little up date it’s been 3 hours now still no vouchers line is still long! Guess who will never fly frontier again keep up the great customer service! Wow just got the email 3hrs 25 min in.
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DON'T think your are saving money. You'll pay double and have lots of trouble trying to figure out how to get back home. Our flight to LAX was canceled. The service from that point forward was non existing. On a good note. I got spend an entire day at the Houston airport. Negative 10 rating
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DON'T think your are saving money. You'll pay double and have lots of trouble trying to figure out how to get back home. Our flight to LAX was canceled. The service from that point forward was non existing. On a good note. I got spend an entire day at the Houston airport. Negative 10 rating
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DON'T think your are saving money. You'll pay double and have lots of trouble trying to figure out how to get back home. Our flight to LAX was canceled. The service from that point forward was non existing. On a good note. I got spend an entire day at the Houston airport. Negative 10 rating
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DON'T think your are saving money. You'll pay double and have lots of trouble trying to figure out how to get back home. Our flight to LAX was canceled. The service from that point forward was non existing. On a good note. I got spend an entire day at the Houston airport. Negative 10 rating
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DON'T think your are saving money. You'll pay double and have lots of trouble trying to figure out how to get back home. Our flight to LAX was canceled. The service from that point forward was non existing. On a good note. I got spend an entire day at the Houston airport. Negative 10 rating
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Flight 4547, November 26, 2025 — Atlanta → Los Angeles I fly a lot, but this was my first time choosing this airline — and it will definitely be the last. Yesterday, on my second long flight of the day, I was seated by the window next to the emergency exit. I was extremely tired, and my phone battery had died. Because the aircraft didn’t even have a USB port, I politely asked a flight attendant if there was any way to charge my phone. I was refused — which I could understand — but what happened next was absolutely unacceptable. When the stuart heard my strong Russian accent, his attitude changed immediately. He told me that the emergency exit row was “reserved for native speakers” because he wasn’t sure I would understand instructions in case of an emergency. This is blatant discrimination. I objected, but he insisted and moved me to the back of the plane against my will. As a result, I had no proper space and no assistance with my backpack, which I had to place at my feet because no one helped me return it to the overhead bin. To make matters worse, the flight attendant who initiated all of this was not wearing a name badge. He is easy to recognize: a young man with curly shoulder-length hair and glasses. When I asked two female crew members for his name after landing, they claimed they “didn’t know,” even though they clearly worked on the same team. Discrimination based on nationality or accent is illegal and unacceptable in the aviation industry. I will never fly with this airline again, and I will make sure to share my experience so other passengers are aware of how unprofessionally and disrespectfully some crew members behave.
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Flight 4547, November 26, 2025 — Atlanta → Los Angeles I fly a lot, but this was my first time choosing this airline — and it will definitely be the last. Yesterday, on my second long flight of the day, I was seated by the window next to the emergency exit. I was extremely tired, and my phone battery had died. Because the aircraft didn’t even have a USB port, I politely asked a flight attendant if there was any way to charge my phone. I was refused — which I could understand — but what happened next was absolutely unacceptable. When the stuart heard my strong Russian accent, his attitude changed immediately. He told me that the emergency exit row was “reserved for native speakers” because he wasn’t sure I would understand instructions in case of an emergency. This is blatant discrimination. I objected, but he insisted and moved me to the back of the plane against my will. As a result, I had no proper space and no assistance with my backpack, which I had to place at my feet because no one helped me return it to the overhead bin. To make matters worse, the flight attendant who initiated all of this was not wearing a name badge. He is easy to recognize: a young man with curly shoulder-length hair and glasses. When I asked two female crew members for his name after landing, they claimed they “didn’t know,” even though they clearly worked on the same team. Discrimination based on nationality or accent is illegal and unacceptable in the aviation industry. I will never fly with this airline again, and I will make sure to share my experience so other passengers are aware of how unprofessionally and disrespectfully some crew members behave.
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Flight 4547, November 26, 2025 — Atlanta → Los Angeles I fly a lot, but this was my first time choosing this airline — and it will definitely be the last. Yesterday, on my second long flight of the day, I was seated by the window next to the emergency exit. I was extremely tired, and my phone battery had died. Because the aircraft didn’t even have a USB port, I politely asked a flight attendant if there was any way to charge my phone. I was refused — which I could understand — but what happened next was absolutely unacceptable. When the stuart heard my strong Russian accent, his attitude changed immediately. He told me that the emergency exit row was “reserved for native speakers” because he wasn’t sure I would understand instructions in case of an emergency. This is blatant discrimination. I objected, but he insisted and moved me to the back of the plane against my will. As a result, I had no proper space and no assistance with my backpack, which I had to place at my feet because no one helped me return it to the overhead bin. To make matters worse, the flight attendant who initiated all of this was not wearing a name badge. He is easy to recognize: a young man with curly shoulder-length hair and glasses. When I asked two female crew members for his name after landing, they claimed they “didn’t know,” even though they clearly worked on the same team. Discrimination based on nationality or accent is illegal and unacceptable in the aviation industry. I will never fly with this airline again, and I will make sure to share my experience so other passengers are aware of how unprofessionally and disrespectfully some crew members behave.
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Flight 4547, November 26, 2025 — Atlanta → Los Angeles I fly a lot, but this was my first time choosing this airline — and it will definitely be the last. Yesterday, on my second long flight of the day, I was seated by the window next to the emergency exit. I was extremely tired, and my phone battery had died. Because the aircraft didn’t even have a USB port, I politely asked a flight attendant if there was any way to charge my phone. I was refused — which I could understand — but what happened next was absolutely unacceptable. When the stuart heard my strong Russian accent, his attitude changed immediately. He told me that the emergency exit row was “reserved for native speakers” because he wasn’t sure I would understand instructions in case of an emergency. This is blatant discrimination. I objected, but he insisted and moved me to the back of the plane against my will. As a result, I had no proper space and no assistance with my backpack, which I had to place at my feet because no one helped me return it to the overhead bin. To make matters worse, the flight attendant who initiated all of this was not wearing a name badge. He is easy to recognize: a young man with curly shoulder-length hair and glasses. When I asked two female crew members for his name after landing, they claimed they “didn’t know,” even though they clearly worked on the same team. Discrimination based on nationality or accent is illegal and unacceptable in the aviation industry. I will never fly with this airline again, and I will make sure to share my experience so other passengers are aware of how unprofessionally and disrespectfully some crew members behave.
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Flight 4547, November 26, 2025 — Atlanta → Los Angeles I fly a lot, but this was my first time choosing this airline — and it will definitely be the last. Yesterday, on my second long flight of the day, I was seated by the window next to the emergency exit. I was extremely tired, and my phone battery had died. Because the aircraft didn’t even have a USB port, I politely asked a flight attendant if there was any way to charge my phone. I was refused — which I could understand — but what happened next was absolutely unacceptable. When the stuart heard my strong Russian accent, his attitude changed immediately. He told me that the emergency exit row was “reserved for native speakers” because he wasn’t sure I would understand instructions in case of an emergency. This is blatant discrimination. I objected, but he insisted and moved me to the back of the plane against my will. As a result, I had no proper space and no assistance with my backpack, which I had to place at my feet because no one helped me return it to the overhead bin. To make matters worse, the flight attendant who initiated all of this was not wearing a name badge. He is easy to recognize: a young man with curly shoulder-length hair and glasses. When I asked two female crew members for his name after landing, they claimed they “didn’t know,” even though they clearly worked on the same team. Discrimination based on nationality or accent is illegal and unacceptable in the aviation industry. I will never fly with this airline again, and I will make sure to share my experience so other passengers are aware of how unprofessionally and disrespectfully some crew members behave.
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I am writing to express my extreme dissatisfaction with the treatment I received during my recent experience with your airline. Not only was my direct flight to Los Angeles canceled, but the alternative flight offered was a connecting flight to Denver with a 12-hour layover. To make matters worse, I was not provided with any accommodation during this lengthy wait, which is completely unacceptable. Adding to the frustration, I had already paid over $160 for my checked luggage. The next day, when I tried to check in for my rebooked flight, I was asked to pay an additional $75 for my luggage once again. This feels like a blatant attempt to squeeze more money out of passengers during an already stressful situation. It's baffling that I was expected to pay this additional fee for luggage that I had already paid for when my flight was initially canceled through no fault of my own. What made this experience even worse was the complete lack of customer service from one of your staff members—an African woman at the gate. She was not only unhelpful but also extremely rude. When passengers, including myself, asked questions about the situation, she responded with a smirk and displayed a complete lack of remorse or empathy for the inconvenience caused. This is not the standard of service I expect from any airline, especially one of your size and reputation. I understand that operational challenges can sometimes occur, but the way your team handled this situation was absolutely unprofessional and disrespectful. It’s clear that customer satisfaction and basic decency are not a priority for your airline, and I am deeply disappointed. I would appreciate a full explanation regarding the additional charges for luggage, as well as compensation for the extreme inconvenience of the 12-hour layover with no accommodation. I would also request that proper customer service training be provided to staff members to ensure that other passengers do not have to endure the same appalling treatment. I look forward to your prompt response and resolution of this matter.
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I am writing to express my extreme dissatisfaction with the treatment I received during my recent experience with your airline. Not only was my direct flight to Los Angeles canceled, but the alternative flight offered was a connecting flight to Denver with a 12-hour layover. To make matters worse, I was not provided with any accommodation during this lengthy wait, which is completely unacceptable. Adding to the frustration, I had already paid over $160 for my checked luggage. The next day, when I tried to check in for my rebooked flight, I was asked to pay an additional $75 for my luggage once again. This feels like a blatant attempt to squeeze more money out of passengers during an already stressful situation. It's baffling that I was expected to pay this additional fee for luggage that I had already paid for when my flight was initially canceled through no fault of my own. What made this experience even worse was the complete lack of customer service from one of your staff members—an African woman at the gate. She was not only unhelpful but also extremely rude. When passengers, including myself, asked questions about the situation, she responded with a smirk and displayed a complete lack of remorse or empathy for the inconvenience caused. This is not the standard of service I expect from any airline, especially one of your size and reputation. I understand that operational challenges can sometimes occur, but the way your team handled this situation was absolutely unprofessional and disrespectful. It’s clear that customer satisfaction and basic decency are not a priority for your airline, and I am deeply disappointed. I would appreciate a full explanation regarding the additional charges for luggage, as well as compensation for the extreme inconvenience of the 12-hour layover with no accommodation. I would also request that proper customer service training be provided to staff members to ensure that other passengers do not have to endure the same appalling treatment. I look forward to your prompt response and resolution of this matter.
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I am writing to express my extreme dissatisfaction with the treatment I received during my recent experience with your airline. Not only was my direct flight to Los Angeles canceled, but the alternative flight offered was a connecting flight to Denver with a 12-hour layover. To make matters worse, I was not provided with any accommodation during this lengthy wait, which is completely unacceptable. Adding to the frustration, I had already paid over $160 for my checked luggage. The next day, when I tried to check in for my rebooked flight, I was asked to pay an additional $75 for my luggage once again. This feels like a blatant attempt to squeeze more money out of passengers during an already stressful situation. It's baffling that I was expected to pay this additional fee for luggage that I had already paid for when my flight was initially canceled through no fault of my own. What made this experience even worse was the complete lack of customer service from one of your staff members—an African woman at the gate. She was not only unhelpful but also extremely rude. When passengers, including myself, asked questions about the situation, she responded with a smirk and displayed a complete lack of remorse or empathy for the inconvenience caused. This is not the standard of service I expect from any airline, especially one of your size and reputation. I understand that operational challenges can sometimes occur, but the way your team handled this situation was absolutely unprofessional and disrespectful. It’s clear that customer satisfaction and basic decency are not a priority for your airline, and I am deeply disappointed. I would appreciate a full explanation regarding the additional charges for luggage, as well as compensation for the extreme inconvenience of the 12-hour layover with no accommodation. I would also request that proper customer service training be provided to staff members to ensure that other passengers do not have to endure the same appalling treatment. I look forward to your prompt response and resolution of this matter.
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I am writing to express my extreme dissatisfaction with the treatment I received during my recent experience with your airline. Not only was my direct flight to Los Angeles canceled, but the alternative flight offered was a connecting flight to Denver with a 12-hour layover. To make matters worse, I was not provided with any accommodation during this lengthy wait, which is completely unacceptable. Adding to the frustration, I had already paid over $160 for my checked luggage. The next day, when I tried to check in for my rebooked flight, I was asked to pay an additional $75 for my luggage once again. This feels like a blatant attempt to squeeze more money out of passengers during an already stressful situation. It's baffling that I was expected to pay this additional fee for luggage that I had already paid for when my flight was initially canceled through no fault of my own. What made this experience even worse was the complete lack of customer service from one of your staff members—an African woman at the gate. She was not only unhelpful but also extremely rude. When passengers, including myself, asked questions about the situation, she responded with a smirk and displayed a complete lack of remorse or empathy for the inconvenience caused. This is not the standard of service I expect from any airline, especially one of your size and reputation. I understand that operational challenges can sometimes occur, but the way your team handled this situation was absolutely unprofessional and disrespectful. It’s clear that customer satisfaction and basic decency are not a priority for your airline, and I am deeply disappointed. I would appreciate a full explanation regarding the additional charges for luggage, as well as compensation for the extreme inconvenience of the 12-hour layover with no accommodation. I would also request that proper customer service training be provided to staff members to ensure that other passengers do not have to endure the same appalling treatment. I look forward to your prompt response and resolution of this matter.
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I am writing to express my extreme dissatisfaction with the treatment I received during my recent experience with your airline. Not only was my direct flight to Los Angeles canceled, but the alternative flight offered was a connecting flight to Denver with a 12-hour layover. To make matters worse, I was not provided with any accommodation during this lengthy wait, which is completely unacceptable. Adding to the frustration, I had already paid over $160 for my checked luggage. The next day, when I tried to check in for my rebooked flight, I was asked to pay an additional $75 for my luggage once again. This feels like a blatant attempt to squeeze more money out of passengers during an already stressful situation. It's baffling that I was expected to pay this additional fee for luggage that I had already paid for when my flight was initially canceled through no fault of my own. What made this experience even worse was the complete lack of customer service from one of your staff members—an African woman at the gate. She was not only unhelpful but also extremely rude. When passengers, including myself, asked questions about the situation, she responded with a smirk and displayed a complete lack of remorse or empathy for the inconvenience caused. This is not the standard of service I expect from any airline, especially one of your size and reputation. I understand that operational challenges can sometimes occur, but the way your team handled this situation was absolutely unprofessional and disrespectful. It’s clear that customer satisfaction and basic decency are not a priority for your airline, and I am deeply disappointed. I would appreciate a full explanation regarding the additional charges for luggage, as well as compensation for the extreme inconvenience of the 12-hour layover with no accommodation. I would also request that proper customer service training be provided to staff members to ensure that other passengers do not have to endure the same appalling treatment. I look forward to your prompt response and resolution of this matter.
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“Let all things be done decently and in order.” – 1 Corinthians 14:40 (NIV) As a woman who strives to walk in integrity and truth, I cannot remain silent about my experience with Frontier Airlines. What may appear to be a blessing in the form of low prices is, in truth, a cleverly veiled snare. They lure in customers with attractive fares, only to nickel and dime every necessity. You will pay to sit. You will pay to bring a bag. And not even a cup of water is offered freely — a basic human kindness that even Scripture exhorts us to extend (Matthew 10:42). The aircraft seats do not recline, they are small and rigid — and I say this as a petite woman at 5’2” and 135 lbs. There’s no WiFi, no charging ports, and absolutely no accommodations for modern travelers. What truly astounded me was their scheduling: a connecting flight with barely ten minutes from touchdown to takeoff. Our stress was high, my ankle was twisted, babies were crying, and all we could do was pray we’d make it. This is not order. This is chaos for profit. To add insult to injury, we waited 45 minutes just to retrieve checked luggage — luggage that we had to take a bus to reach. This entire setup feels designed not for passenger care, but to dissuade checked bags entirely and pressure travelers into minimalism through psychological manipulation. It’s hard not to see it for what it is: a system built on profit over people. That said, I must commend the staff. Every worker I encountered was kind, composed, and gracious — a light amidst the disorder. They are not to blame for the structure they must work within. May god bless them for their kindness and mercy. In a world that often trades character for coin, I pray Frontier would consider not just what is legal, but what is right. “The LORD detests dishonest scales, but accurate weights find favor with him.” (Proverbs 11:1 NIV) Until then, I will not be flying with this airline again — and I urge fellow travelers, especially those who value peace and fairness, to count the true cost before booking.
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“Let all things be done decently and in order.” – 1 Corinthians 14:40 (NIV) As a woman who strives to walk in integrity and truth, I cannot remain silent about my experience with Frontier Airlines. What may appear to be a blessing in the form of low prices is, in truth, a cleverly veiled snare. They lure in customers with attractive fares, only to nickel and dime every necessity. You will pay to sit. You will pay to bring a bag. And not even a cup of water is offered freely — a basic human kindness that even Scripture exhorts us to extend (Matthew 10:42). The aircraft seats do not recline, they are small and rigid — and I say this as a petite woman at 5’2” and 135 lbs. There’s no WiFi, no charging ports, and absolutely no accommodations for modern travelers. What truly astounded me was their scheduling: a connecting flight with barely ten minutes from touchdown to takeoff. Our stress was high, my ankle was twisted, babies were crying, and all we could do was pray we’d make it. This is not order. This is chaos for profit. To add insult to injury, we waited 45 minutes just to retrieve checked luggage — luggage that we had to take a bus to reach. This entire setup feels designed not for passenger care, but to dissuade checked bags entirely and pressure travelers into minimalism through psychological manipulation. It’s hard not to see it for what it is: a system built on profit over people. That said, I must commend the staff. Every worker I encountered was kind, composed, and gracious — a light amidst the disorder. They are not to blame for the structure they must work within. May god bless them for their kindness and mercy. In a world that often trades character for coin, I pray Frontier would consider not just what is legal, but what is right. “The LORD detests dishonest scales, but accurate weights find favor with him.” (Proverbs 11:1 NIV) Until then, I will not be flying with this airline again — and I urge fellow travelers, especially those who value peace and fairness, to count the true cost before booking.
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“Let all things be done decently and in order.” – 1 Corinthians 14:40 (NIV) As a woman who strives to walk in integrity and truth, I cannot remain silent about my experience with Frontier Airlines. What may appear to be a blessing in the form of low prices is, in truth, a cleverly veiled snare. They lure in customers with attractive fares, only to nickel and dime every necessity. You will pay to sit. You will pay to bring a bag. And not even a cup of water is offered freely — a basic human kindness that even Scripture exhorts us to extend (Matthew 10:42). The aircraft seats do not recline, they are small and rigid — and I say this as a petite woman at 5’2” and 135 lbs. There’s no WiFi, no charging ports, and absolutely no accommodations for modern travelers. What truly astounded me was their scheduling: a connecting flight with barely ten minutes from touchdown to takeoff. Our stress was high, my ankle was twisted, babies were crying, and all we could do was pray we’d make it. This is not order. This is chaos for profit. To add insult to injury, we waited 45 minutes just to retrieve checked luggage — luggage that we had to take a bus to reach. This entire setup feels designed not for passenger care, but to dissuade checked bags entirely and pressure travelers into minimalism through psychological manipulation. It’s hard not to see it for what it is: a system built on profit over people. That said, I must commend the staff. Every worker I encountered was kind, composed, and gracious — a light amidst the disorder. They are not to blame for the structure they must work within. May god bless them for their kindness and mercy. In a world that often trades character for coin, I pray Frontier would consider not just what is legal, but what is right. “The LORD detests dishonest scales, but accurate weights find favor with him.” (Proverbs 11:1 NIV) Until then, I will not be flying with this airline again — and I urge fellow travelers, especially those who value peace and fairness, to count the true cost before booking.
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“Let all things be done decently and in order.” – 1 Corinthians 14:40 (NIV) As a woman who strives to walk in integrity and truth, I cannot remain silent about my experience with Frontier Airlines. What may appear to be a blessing in the form of low prices is, in truth, a cleverly veiled snare. They lure in customers with attractive fares, only to nickel and dime every necessity. You will pay to sit. You will pay to bring a bag. And not even a cup of water is offered freely — a basic human kindness that even Scripture exhorts us to extend (Matthew 10:42). The aircraft seats do not recline, they are small and rigid — and I say this as a petite woman at 5’2” and 135 lbs. There’s no WiFi, no charging ports, and absolutely no accommodations for modern travelers. What truly astounded me was their scheduling: a connecting flight with barely ten minutes from touchdown to takeoff. Our stress was high, my ankle was twisted, babies were crying, and all we could do was pray we’d make it. This is not order. This is chaos for profit. To add insult to injury, we waited 45 minutes just to retrieve checked luggage — luggage that we had to take a bus to reach. This entire setup feels designed not for passenger care, but to dissuade checked bags entirely and pressure travelers into minimalism through psychological manipulation. It’s hard not to see it for what it is: a system built on profit over people. That said, I must commend the staff. Every worker I encountered was kind, composed, and gracious — a light amidst the disorder. They are not to blame for the structure they must work within. May god bless them for their kindness and mercy. In a world that often trades character for coin, I pray Frontier would consider not just what is legal, but what is right. “The LORD detests dishonest scales, but accurate weights find favor with him.” (Proverbs 11:1 NIV) Until then, I will not be flying with this airline again — and I urge fellow travelers, especially those who value peace and fairness, to count the true cost before booking.
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“Let all things be done decently and in order.” – 1 Corinthians 14:40 (NIV) As a woman who strives to walk in integrity and truth, I cannot remain silent about my experience with Frontier Airlines. What may appear to be a blessing in the form of low prices is, in truth, a cleverly veiled snare. They lure in customers with attractive fares, only to nickel and dime every necessity. You will pay to sit. You will pay to bring a bag. And not even a cup of water is offered freely — a basic human kindness that even Scripture exhorts us to extend (Matthew 10:42). The aircraft seats do not recline, they are small and rigid — and I say this as a petite woman at 5’2” and 135 lbs. There’s no WiFi, no charging ports, and absolutely no accommodations for modern travelers. What truly astounded me was their scheduling: a connecting flight with barely ten minutes from touchdown to takeoff. Our stress was high, my ankle was twisted, babies were crying, and all we could do was pray we’d make it. This is not order. This is chaos for profit. To add insult to injury, we waited 45 minutes just to retrieve checked luggage — luggage that we had to take a bus to reach. This entire setup feels designed not for passenger care, but to dissuade checked bags entirely and pressure travelers into minimalism through psychological manipulation. It’s hard not to see it for what it is: a system built on profit over people. That said, I must commend the staff. Every worker I encountered was kind, composed, and gracious — a light amidst the disorder. They are not to blame for the structure they must work within. May god bless them for their kindness and mercy. In a world that often trades character for coin, I pray Frontier would consider not just what is legal, but what is right. “The LORD detests dishonest scales, but accurate weights find favor with him.” (Proverbs 11:1 NIV) Until then, I will not be flying with this airline again — and I urge fellow travelers, especially those who value peace and fairness, to count the true cost before booking.
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Don’t think for a sec your about to save money. Got here today at 1230 for our 2 o’clock departure to Orlando. First flight was delayed cause no call no show pilot which is insane! But our flight got delayed till 4pm, we boarded and did a lap on the tarmac then guess what happened!? the crew timed out mid taxi to runway. Get this then we parked unloaded plane to find out we aren’t flying today that our flight got pushed to tomorrow at 7 am. Frontier is now giving us a voucher for a hotel but we’ve been waiting for two hours for the email and on top of that a food voucher which is good for $15 per person. Which I’m not sure if you’ve been in LAX or any airport in the last 20 years But you are definitely not buying a meal for $15. This is insane it keeps getting better we had a straight flight no layovers now so far our flight leaves at 7 am and says we don’t arrive till 3 pm! I’ll update to let y’all know how long it takes to get our email with hotel voucher. I have to say Gabriel at the counter was very helpful! Which was a surprise because Frontier has to have the worst customer service they are not helpful in anyway on top of that the supervisor at gate 209 omg she must hate her job more than she hates people. She should go be a prison guard or a bull fighter. A little up date it’s been 3 hours now still no vouchers line is still long! Guess who will never fly frontier again keep up the great customer service! Wow just got the email 3hrs 25 min in.