I had bought tickets through fiza twice now and I was pleased at how smooth the process was each time. I booked one flight on a Friday and then wanted to change it, Sarfraz was able to change my flight with ease and kindly reassure me that weekends don’t affect 24hr ticket change rule! Nice to know:) Great customer service, not a scam, and I find the bad ratings hard to believe… three of the 1 star reviews include the same name fiaz in their google user so I wouldn’t be surprised if all the 1 stars are from the same person with multiple accounts. I would not pay attention to those reviews!

I have been working with him for the past 12 years. I have always dealt with him when it came to getting airline tickets and he has always been helpful and very caring. His customer service is the best. That is why for the past 12 years I have repeatedly come to him for his services and I would recommend for everyone else to also come to him for services because he does a very great job and makes sure that everything is perfect from start to finish

I have been getting my tickets from Sarfraz Sb. for over 5 years now. My whole family and friends are his loyal customers. The reason is that he is always very responsive and up front with all the details. Even in the times of Covid pandemic he provided the excellent service by keeping us updated regarding all new rules the air lines were implementing. He is in the services business and there is always a charge for the services so if an airline cancels the flight, he surely deserves the charges for his services. Surely recommend Fizza Travel for all your airline needs.

Was hesitant to use the service at first after seeing mixed reviews. The agency either had 5 stars or 1 star. But it was totally worth it. The agency provided Great service. Needed to travel to Qatar last minute and they got the job done. They were very informative about the COVID information as well. Definitely recommend other To use it as well.

In touch with Sarfaraz for years. All of my relatives get his help for tickets and amendments in flights and have never thought of switching to anyone ever. Due to covid, my second flight after transit got messed up and I asked for his help knowing that it was almost impossible but to my surprise, he called with a positive response. And to everyone accusing him of bribes or frauds or extra money, it is his right to ask for service charges or else why is he even running this business? Service charges is for the work that he does for us, finding flights, calling airlines, arguing foe our easiness etc. Kindly be patient!! I recommend him to everyone, no matter what country or what place u want to be served at. Thanks.