CWT
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5711 University Heights Blvd Ste 300, San Antonio, TX 78249, United States
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Reviews
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All good until a new agent takes your call and forgets to complete an agreed task. CWT SATO might want to relook their standards and training regimen. Poor service with a family’s travel causes unnecessary stress. Cannot recommend.
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Waste, fraud, and abuse. How can such a dysfunctional company keep its government contract. Our military is hamstrung because these people can't book a flight correctly to save their life.
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None of their phone numbers work. Certainly not the emergency line! Time to call the inspector general, get them audited, and reimburse tax payers for the waste, fraud and abuse.
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Incompetence of the highest magnitude. 3+ hours of wait time for adjusting flights on DTS!!! Insane!!
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CWT SATO Travel. As a lengthy Reddit thread put it, one of, if not the, worst contracts in DoD history. A track record of fails including abhorrent hold times and even no call backs at all. And horrible execution on requests. Adds unnecessary stress to our service members and drains them of precious time. Their poor reputation brings groans to members have to use them for travel. You could save so much time and stress doing it on your own. Oh and of course any assistance to correct their misjudgment results in a fee, unreal🤦🏻♂️