Almost a perfect experience this trip! The staff at Capital City Airport were kind and accommodating, especially during TSA screening — they treated my son, who uses a wheelchair, with care and respect, which helped ease my mind before his flight. The only reason I’m giving 4 stars instead of 5 is due to the parking system. I wasn’t aware that tap-to-pay isn’t accepted when exiting short-term parking — a physical card is required. Had I known in advance, I would’ve been better prepared. Still, a smooth and stress-free visit overall!

Reserved flight through Delta Sky Miles credit card. It said one free bag per person for the flight. When I checked in at the desk, they still wanted me to pay $35 per bag. I was surprised and disappointed. Luckily, the customer service representative was able to help me resolve the issue, and I'm satisfied now. Just be sure to have the credit card on you if you book this way. Thank you for the great customer service from Delta. It was my first time flying out of this airport. It is smaller and simple to get around. I didn't experience any big lines like other airports have. Got right through. Long-term parking is $12 dollars a day. They offer short-term parking for a day or less at $15 max daily. Keep up the great work here.

I love this airport but I'm kinda shocked no one talks about TSA hours? They close very early compared to larger airports. I think 4:30pm or 5pm. Ask me how I know -.- otherwise great. Could the account owner confirm the hours for us? And maybe put them on your website!

Alamo Rental Car at this location. Rent from here if you want your Card charged hundreds more than the rental agreement. The car we booked (Luxury sedan) was not available and they offered us a different option(SUV). We accepted, only to be told that car wasn't exactly ready. If we agreed to take the car as is, (Dirty, not cleaned from return) we were told they would comp us for the fuel fill up. When I questioned this, she clarified, "return it empty free of charge". She also stated Alamo gives Spouses free driving privileges. ( I have verified this on the Alamo website) yet I was also charge for an additional driver. This is a service we did NOT request, nor did we use. I have attempted to contact them. No luck. Use any other car rental company.

I’d like to take a moment to recognize the outstanding service provided by the gate agent, Joshua F, during my recent travel experience. From the moment I arrived at the gate, he was welcoming, attentive, and highly professional. His calm demeanor and positive attitude truly made a difference, turning what can often be a stressful part of travel into a smooth and pleasant experience. This level of service is a credit to the airline and greatly appreciated.

This is a nice airport. I really like the smaller airports. Easy in and out. This one is very comfortable and easy to find where you need to go. The coffee shop is actually a Big B Coffee, that is great coffee. The bathrooms are very clean and well maintained. The TSA personnel are very easy to work with, even if they have a problem with your bag, they are very fast. We will fly in and out of here again.

This is a nice airport. I really like the smaller airports. Easy in and out. This one is very comfortable and easy to find where you need to go. The coffee shop is actually a Big B Coffee, that is great coffee. The bathrooms are very clean and well maintained. The TSA personnel are very easy to work with, even if they have a problem with your bag, they are very fast. We will fly in and out of here again.

It’s embarrassing that you have this as the airport in your capitol city. You are better off flying into Saginaw or any other airport in MI and driving because your flight will be delayed here. They also only operate one gate on the weekend so even though our plane is here, they can’t deplane and let us in because another plane is at the gate. On the plus side, Curtis the bartender is great and you will get to spend time with him while you are waiting for your flight.

Decent airport. Staff is hit or miss. Checked baggage will take longer to arrive at the carousel than your flight here. They will pink tag your bags at your starting point to pick up on the jet bridge. Then Lansing will decide to send all bags to baggage claim and take 40 minutes to start getting the bags out. Waited 40 minutes for 8 bags to come out. Do not check your bags to this airport.

Decent airport. Staff is hit or miss. Checked baggage will take longer to arrive at the carousel than your flight here. They will pink tag your bags at your starting point to pick up on the jet bridge. Then Lansing will decide to send all bags to baggage claim and take 40 minutes to start getting the bags out. Waited 40 minutes for 8 bags to come out. Do not check your bags to this airport.

Decent airport. Staff is hit or miss. Checked baggage will take longer to arrive at the carousel than your flight here. They will pink tag your bags at your starting point to pick up on the jet bridge. Then Lansing will decide to send all bags to baggage claim and take 40 minutes to start getting the bags out. Waited 40 minutes for 8 bags to come out. Do not check your bags to this airport.

Decent airport. Staff is hit or miss. Checked baggage will take longer to arrive at the carousel than your flight here. They will pink tag your bags at your starting point to pick up on the jet bridge. Then Lansing will decide to send all bags to baggage claim and take 40 minutes to start getting the bags out. Waited 40 minutes for 8 bags to come out. Do not check your bags to this airport.

Decent airport. Staff is hit or miss. Checked baggage will take longer to arrive at the carousel than your flight here. They will pink tag your bags at your starting point to pick up on the jet bridge. Then Lansing will decide to send all bags to baggage claim and take 40 minutes to start getting the bags out. Waited 40 minutes for 8 bags to come out. Do not check your bags to this airport.