Anne was our driver from Anacortes. She was so kind and personable. We had a problem with the bus, but she was professional and courteous and worked with the office to get a new bus and change the transfer location to keep us as close to on schedule as possible for our estimated arrival at SEATAC.

Anne was our driver from Anacortes. She was so kind and personable. We had a problem with the bus, but she was professional and courteous and worked with the office to get a new bus and change the transfer location to keep us as close to on schedule as possible for our estimated arrival at SEATAC.

Excellent service, Bellingham to Seatac. Comfortable accomodations. Organized and timely. Helpful customer service resolved a booking error I made that could have caused a major difficulty. Highly recommend.

Excellent service, Bellingham to Seatac. Comfortable accomodations. Organized and timely. Helpful customer service resolved a booking error I made that could have caused a major difficulty. Highly recommend.

Simple, easy and efficient. What more could you ask for. I got picked up in Stanwood heading to SeaTac. It’s a Chevron and there is no clear pick up location. Bus pulled up across from pumps next to large propane tank. Was nervous but it was super easy and driver was kind and professional.

Simple, easy and efficient. What more could you ask for. I got picked up in Stanwood heading to SeaTac. It’s a Chevron and there is no clear pick up location. Bus pulled up across from pumps next to large propane tank. Was nervous but it was super easy and driver was kind and professional.

Simple, easy and efficient. What more could you ask for. I got picked up in Stanwood heading to SeaTac. It’s a Chevron and there is no clear pick up location. Bus pulled up across from pumps next to large propane tank. Was nervous but it was super easy and driver was kind and professional.

The shuttle won’t wait for you if the ferry is even 5 min late it leaves without you. So we were forced to get an expensive uber. On the way back there was a “mix up” where the driver didn’t show up with the bus for the scheduled 2:55 shuttle to the ferry terminal. After they tried to blame us for scheduling the earlier one even though we literally had the original booking for 2:55 the shuttle driver showed up over an hour late.. from then they showed no urgency to swap drivers and get us to the ferry in time. Luckily we were able to make it but this service is extremely unreliable and not one person apologized or offered any explanation for making us an hour late.

The shuttle won’t wait for you if the ferry is even 5 min late it leaves without you. So we were forced to get an expensive uber. On the way back there was a “mix up” where the driver didn’t show up with the bus for the scheduled 2:55 shuttle to the ferry terminal. After they tried to blame us for scheduling the earlier one even though we literally had the original booking for 2:55 the shuttle driver showed up over an hour late.. from then they showed no urgency to swap drivers and get us to the ferry in time. Luckily we were able to make it but this service is extremely unreliable and not one person apologized or offered any explanation for making us an hour late.

The shuttle won’t wait for you if the ferry is even 5 min late it leaves without you. So we were forced to get an expensive uber. On the way back there was a “mix up” where the driver didn’t show up with the bus for the scheduled 2:55 shuttle to the ferry terminal. After they tried to blame us for scheduling the earlier one even though we literally had the original booking for 2:55 the shuttle driver showed up over an hour late.. from then they showed no urgency to swap drivers and get us to the ferry in time. Luckily we were able to make it but this service is extremely unreliable and not one person apologized or offered any explanation for making us an hour late.

Shuttle was two hours late with zero explanation prior to the shuttle arriving. Got a call 2 minutes before the shuttle was scheduled to arrive saying the shuttle would be “at least an hour late” but “don’t leave the stop in case he makes up time”. An hour went by still no shuttle. To my surprise when I called them back the driver was just leaving the previous stop and still at least 45 minutes away. When all was said and done the shuttle arrived 2 hours and 55 minutes late to SEATAC. The bus driver apologized and said it was a mechanical issue but why didn’t customer service say anything about that either time I was in the phone with them? Two days later they reached out to offer a one way ticket to make up for it. That is a whole lot of help for someone who doesn’t live there. Told them that and they didn’t even offer to give a partial refund.

Shuttle was two hours late with zero explanation prior to the shuttle arriving. Got a call 2 minutes before the shuttle was scheduled to arrive saying the shuttle would be “at least an hour late” but “don’t leave the stop in case he makes up time”. An hour went by still no shuttle. To my surprise when I called them back the driver was just leaving the previous stop and still at least 45 minutes away. When all was said and done the shuttle arrived 2 hours and 55 minutes late to SEATAC. The bus driver apologized and said it was a mechanical issue but why didn’t customer service say anything about that either time I was in the phone with them? Two days later they reached out to offer a one way ticket to make up for it. That is a whole lot of help for someone who doesn’t live there. Told them that and they didn’t even offer to give a partial refund.

Shuttle was two hours late with zero explanation prior to the shuttle arriving. Got a call 2 minutes before the shuttle was scheduled to arrive saying the shuttle would be “at least an hour late” but “don’t leave the stop in case he makes up time”. An hour went by still no shuttle. To my surprise when I called them back the driver was just leaving the previous stop and still at least 45 minutes away. When all was said and done the shuttle arrived 2 hours and 55 minutes late to SEATAC. The bus driver apologized and said it was a mechanical issue but why didn’t customer service say anything about that either time I was in the phone with them? Two days later they reached out to offer a one way ticket to make up for it. That is a whole lot of help for someone who doesn’t live there. Told them that and they didn’t even offer to give a partial refund.