Such a beautiful place inside and out. They are still finishing up on some things including landscaping. The cafeteria is open and in full swing. Make sure you have a card or 🍎 pay, it's cashless. The food is really great, and there are lots of options. The gift shop, lots of meeting spaces and lots of work space is fully useable.

Beautiful new headquarters built for the future of the American Airlines' team. These 5 buildings are connected together via internal walkways. Remainder of campus is still under construction, but this is a great indicator of what is to come

Iberia Airlines and American Airlines—You Failed Us This trip was supposed to be special. It was my son’s birthday. Instead, it turned into a complete nightmare—because of indifference, incompetence, and zero accountability from both Iberia and American Airlines. We booked through American Airlines, paid extra to select seats. Then learned we had to pay again because the international leg was operated by Iberia. Fine. We paid twice to ensure my family—my wife and our two young boys—could sit together on our way to Madrid. But it all unraveled in Texas. Our flight from San Antonio to Dallas was delayed two hours. We begged the gate agent to help us—we were terrified we’d miss our connection. She promised we’d be fine. We actually landed in Dallas early. But then we were trapped on the tarmac for nearly an hour while American sorted out another flight’s luggage. By the time we got to a gate, it was a frantic race. We ran—panting, dragging our kids—over a mile across the airport. Made it to the Iberia gate with the plane still there. One Iberia employee flatly said, “You’re too late.” Another staff member argued back, “The plane is still here. They can make it.” But the first woman—curly red hair, cold demeanor—refused. She shut the gate. Shut us out. No empathy. No effort. Just a shrug. We were stranded. No help from Iberia. No help from American. Hours on the phone. No accountability. Eventually got rebooked a day later—with no seats and no one willing to help. Had to pay for a hotel. A rental car. Missed birthday memories. And the kicker? No one will even tell us where our luggage is. It’s not just bad customer service—it’s disrespect. It’s broken systems and people who don't care. @Iberia @AmericanAir—you owe us more than silence

This is an amazing place from American Airlines. These buildings are designed with a very sophisticated architecture in crystals and to which the name, SKYVIEW, suits them very well, because they have a spectacular view and inside they are beautiful.

Had a great experience flying from NY to Dallas. They offered us an upgrade for $50 because the flight was overbooked. Made the flight a lot more enjoyable. Extra leg room, comfy seats, and a 3 cheese omelette? Free Wi-Fi and in flight entertainment. We actually were in row 1 which is closest to the pilot. Pretty cool, I’ve never been in that spot. I caught a view of one of the flight attendants taking a nap. Learn sone thing new every day. All the attendants were nice and helpful. The employees at the check in gate were equally helpful. It was also a nice smooth flight so that helped scoring this review.