American Airlines Priority Parcel Service (MIA)
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Baggage Claim #24, 2100 NW 42nd Ave, Miami, FL 33126, United States
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Reviews
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Empty seats on an earlier flight and they still refused to help change my ticket. I didn't have "privilege" whatever that means. I talked to 4 different people and got 4 different answers. Nice work American Airlines
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You guys are incredible!! Tell to the passengers that the flight is delay 2 hours, send the alerts, and then call the people that are still in the room to coming on board, because the flight is oversell. Really ? Is incredible why any authority is aware about these dirty tricks from the airlines. My flight supposed to be at 1:45, at 1 pm the communicated the delay from 1:45 to 3, we came on board 1:50, and the message still showing delay until 3. Now we are on board at 2:15, the people who left the room, they are going to lost the flight for this un purpose misunderstanding That’s was awful American Airlines !!
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2nd flight with AA 2nd bag broke horrible! So I have to figure out what to do with my luggage until you can send it off? No extra bags? Maybe because yall keep breaking customers' stuff!??
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1 hour waiting for a suitcase... no information... improve the processes. Thanks.
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I've been waiting an hour for my suitcase... there's no information... please improve your processes. Thank you.
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they have the worst employees, they don't listen they just give you wrong directions with their assumptions and when you ask again they ignore you!!!! this is my first time flying with this airline and it's been not a pleasant experience