American Airlines Cargo building 6
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8000 Essington Ave, Philadelphia, PA 19153, United States
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Reviews
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We had our dog shipped from Austin, TX and she arrived safe and sound! The staff were helpful and kind!
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Easy to find. Easy to check in. Easy to pickup. Staff was friendly. Picking up a puppy that flew in. I was a bit anxious about the whole thing but I didn’t want to lay that in anyone. Don’t do particularly well in new and unfamiliar situations. I was patient. They were kind. It all turned out really well
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No one there to get loaded but me. I was put straight into a door. Took about 2 hours to load. Very nice crew. Will definitely pickup here again
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Fabulous experience today picking up our pup from a transatlantic flight through AA Cargo. The staff were friendly, attentive, super helpful, and the turn around time was very quick after arrival (about 45m after touchdown). Couldn’t thank them enough for taking such good care of our fur baby at reasonable prices…thank you for your continued support to the military community!
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I was genuinely shocked by the level of service at American Airlines Cargo. Some of the staff members didn’t speak English and seemed unsure of their responsibilities. It ended up taking me two full hours just to register my cargo. For a company of this size and reputation, the lack of professionalism is extremely disappointing. This kind of experience is unacceptable.