American Airlines Cargo
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2955 N Harbor Dr #140, San Diego, CA 92101, United States
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Reviews
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the shipping service was decent but nothing exceptional. prices were reasonable, but delivery times were just average.
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I deliver customer cargo here often and once you are a regular customer service is the best.
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Customer service super helpful 👍
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Terrible experience with the ticketing and gate check-in staff in San Diego. There was miscommunication on their part, but instead of helping, they treated me like I was the problem—like I was dumb for asking questions or needing clarification. The way they spoke to me was rude and dismissive. To make matters worse, when I arrived back in Columbus, items from my stroller were missing. Based on how I was treated in San Diego, I honestly can’t shake the feeling that those women had something to do with it. The whole situation left me feeling disrespected and suspicious. American Airlines needs to seriously address the lack of professionalism and empathy in their customer service—especially for parents traveling with young children.