American Airlines Admirals Club (Terminal F)

2.0
  • 8000 Essington Ave, Philadelphia, PA 19153, United States

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Reviews

2.0 Out of 5.0
  • Gayle Musselmam
    Nov 28,2025

    It's ok. Definitely not the nicest Admiral's Club I've been in. Fairly small. Furniture was not in very good condition and this club is relatively new. Food offerings were pretty limited. Bar is very small with 1 bartender who was VERY busy. Terminal F is VERY active and really needs more than this

  • Mark Guarnera Jr.
    Nov 12,2025

    While the staff was friendly, there is nothing admirable about this so called, “Admirals Club” in terminal F as it needs some serious attention to detail when it comes to cleanliness. My wife booked us a pass here to relax, have some quiet time and privacy after our long flight back from Italy while we waited for our connecting flight. After spending about 5 minutes inside I wanted to leave immediately. It was disgusting. There were drink stains and food remains all over the furniture and floor which did not increase my appetite for food. So I didn’t eat. I had a beer but made sure it was bottled because if that’s how gross the lounge is I can only imagine just how gross the kitchen, bar and the areas where the food is served. It’s clear there isn’t any pride left in maintaining the cleanliness of this lounge as the general terminal areas are much cleaner than this. To the people managing, overseeing and running these lounges, do your guests and staff a favor and replace the furniture. For example, tears in the leather of the chairs means it’s time to refresh the areas that are used the most! Where is your attention to detail? This lounge should not look like the aftermath of a night club. See the pictures below. A supremely disappointing experience given how much my wife paid for this gross environment! We will NOT be booking access here again!

  • Phil Rh
    Nov 28,2025

    Small but decent food options and helpful staff. Good place for departures at F gates, but not quite as comfortable as the Centurion Lounge in PHL

  • Emily Mendenhall
    Nov 28,2025

    Woman at desk super snooty and rude 615pm 10/20. Never been treated that way at a lounge and understand I look disheveled after 25 hours of international travel before the last leg in a tiny regional terminal, but it was a pretty empty lounge and she told me it’s at capacity and refused to offer any info about other lounges other than they were all at capacity while continuing to be tight lipped and judgmental. No line so no need to be so curt and dismissive, but I guess I enjoyed our staring contest. If we’re judging, my Botox is 10x better than hers 🤷‍♀️

  • BRIAN COLLIER
    Nov 20,2025

    As an Executive Platinum member who travels weekly on both domestic and international routes, I was extremely disappointed with my recent experience at the Admirals Club. I was denied entry due to the club not accepting new guests, and the front desk staff simply stated that “times are hard” for American Airlines. While I understand operational challenges, the level of service and communication fell well below expectations. As an Executive Platinum flyer, I travel with American Airlines more than any other carrier—loyalty that has spanned years and countless flights. The Admirals Club is not a luxury resort or private country club—it’s ultimately an airport lounge intended to offer comfort and convenience to frequent flyers. Unfortunately, based on my experience and the growing number of similar reviews, it seems both cleanliness and customer service have significantly declined. Ironically, I received better service and hospitality at Philly Pretzel Co. just downstairs than I did from the Admirals Club staff. After many years of loyalty to American Airlines, I’ve been seriously reconsidering my travel loyalty due to the declining quality across the board—from aircraft and lounge facilities to customer support. This incident may very well be the tipping point in my decision to transition to another carrier.

  • John Proctor
    Nov 28,2025

    So this might be one of the worst admiral clubs that I have been in. The people are super nice however.... i'm an American platinum pro level traveler And I am frankly, just getting tired of being in rundown lounges, with truly substandard level of food offerings.... The lounge in the b and c terminal has been under construction for over a year.... The flagship lounge in the a terminal. You have to either be first class, or on an international flight to gain access. The regular lounge is a nice environment. However, the other lounges at philadelphia international airport are just atrocious. This is really making me reevaluate my airline of choice. And it just goes beyond the lounges, the planes are run down and old.... Just frustrating to me. That I spend the amount of money that I do in airline travel. And sometimes I choose to rent a car to drive ten hours, than fly....

  • Glenn Fischbach
    Nov 28,2025

    On a Saturday at PHL when the Centurion and Chase lounges were both crazy crowded and chaotic, F terminal admirals club is quiet and not crowded. Small lounge, but nice tarmac views. There was a person making fresh made to order guacamole as well as a limited but perfectly fine selection of food. Full bar with friendly bartender. Good to know this lounge is here and quiet while others are busy.

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