Air General - MCO
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9463 Benford Rd, Orlando, FL 32827, United States
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Reviews
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Out of 5 people working there no one can give answers after a delivery window is closed. Waited 2 hous and a half after, and no answers on my package. Live animal. Got it after 3 hours after. They do not communicate well with the companies they work for. No good. I do not recommend.
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They close at 8 so get there well beforehand. Also they don't have a public restroom so don't even ask. I gave them a better review than Delta cargo. Southwest cargo is the best by far out of the three.
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They online agent told us to arrive one hour prior to the flight departure, we arrived two hours early, but they let us waited for fifteen minutes and complained that we are too late to ship. The agents there were just insolent, keeps nitpick about our pet carrier cases and various problems without proving solutions, showed an overall attitude of doesn’t care at all. Very unprofessional, wouldn’t recommend.
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They do PPS for American Airlines in Orlando, FL. I do PPS frequently from the different stations I lived. This one is by far the best service ever (they come to your car with a lift to pick up personal/employee shipping) !!!!! Kudos to Jason !!!
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Great Experience! Lots of convenient parking, knowledgeable, professional and customer service oriented. I can see why Alaska Air uses this cargo service. Highly recommend.