Air General Inc.
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6090 Cargo Rd, Cleveland, OH 44135, United States
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Reviews
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Terrible service. Slow, slow, with extremely non-helpful personnel.
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Terrible service. Slow, slow, with extremely non-helpful personnel.
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Terrible service. Slow, slow, with extremely non-helpful personnel.
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Terrible service. Slow, slow, with extremely non-helpful personnel.
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Not sure they know how to do their job.
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Not sure they know how to do their job.
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Not sure they know how to do their job.
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Not sure they know how to do their job.
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Not sure they know how to do their job.
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Very nice
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Very nice
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Very nice
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Very nice
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Very nice
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Working
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Working
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Working
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Working
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Working
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We checked in a puppy today for a customer that was supposed to be flying out at 10:50 AM. We got a call at 11:11 AM from someone stating that the puppy didn't go due to having an accident, then said they were going to send it to an animal shelter. It appears like American Airlines and Air General take your money, then send pets to the animal shelter instead of sending them to their actual destination. Fortunately we have experience and know additional people that were able to remedy the situation and get the puppy to its end destination instead of going to a rescue shelter.