Melissa G. at AAA Fort Wayne was absolutely amazing! She was courteous, very professional, and went above and beyond by staying after hours to help me with my insurance policy. She also took the time to explain AAA’s roadside assistance in detail and made sure I understood all my options. Exceptional customer service — thank you, Melissa!

cancel your membership if you haven’t already. i’d give even less stars if possible. these people left me on the side of the road for 7 hours in the middle of the night with no lights on. now i get it, if there’s no truck available, there’s not one available. but they finally got me a lyft to get home at 7, and the tow truck driver called me at 7:30 saying that he was 20 mins from my truck and that he would be at the drop off location by 9am. well noon rolls around and i still don’t have my truck so i go looking for it, the driver dropped it 4 blocks away with the hood all bent up and the windshield smashed in because he didn’t close the hood all the way after jump starting it to drive on to the trailer. now not only do i have to deal with a split radiator hose (which is why i was stranded to begin with) , but now i have to deal with their claims department. if my experience already is any clue as to what’s to come, i have a strong feeling its going to be even worse trying to get them to pay to fix my truck.

Boy, are they usually on point and on time. Unfortunately, I still have their tow truck hook is hooked to the bottom of my engine. It's been about a week since this happened and still no resolve. Do yall at least want the hook back?? They expedite my claim to keep me delayed?

Thank You AAA, Aaron, truly came to my rescue to not only jump my battery, but also informing me of the clicks between it being the starter verses the battery. He also made sure that I arrived at my destination after the jump as well from purchasing a new battery. Time to get back on the road!!!

Quick, helpful, & Friendly. Went here for an international driver's permit on Saturday. There was no line and the process was quick. Jill was friendly and super helpful. They supply, maps, roadside coverage, international driver's permits. Surprisingly, they also have auto and home loan services too!