Visited this AAA location to get my IDP. It just took 10 min. I had completed application online, printed and brought 2 passport size pictures. No waiting in the office.

d a disappointing experience with Mita Patel at the AAA office when I went to correct a date error on my international driver's license permit. When I explained my situation, Mita initially questioned whether I had even visited the office previously, suggesting that I might have obtained the original permit at a different location. It took her considerable time and effort to locate my file, which added to the frustration. Despite my request to use existing photos for the corrected permit, I was required to purchase new ones. Additionally, a new permit was issued without properly invalidating the original, resulting in me having two permits, which is not permissible since I'm only allowed to have one valid permit at a time. Throughout the interaction, Mita's approach was unhelpful, condescending, and accusatory. Her demeanor also gave the impression of being arrogant, which was evident in her interactions with me and other customers. The entire process was inefficient, taking over an hour. What's striking is the stark contrast to the service I received immediately after from Lisa, another AAA agent in the same office, who helped me with travel insurance in a friendly and efficient manner, taking care of my needs within minutes.

Very friendly staff and work was done in a very time efficient manner. Will go there again definitely again.

Fast and pleasant service. Its was a line but the driver permit was issued super quick. Thank you to Ahsan Ali

I was turned away At 5:01pm from IDP processing because they don't take applications after 5pm which i had no idea about despite doing several searches to try to find more informatiom. That information is nowhere to be found online and the phone number on their website points to a menu that has no information about the store and no way to talk to an agent.